Deborah S., Parrottsville, TN
I recently had a wonderful experience.
I recently had a wonderful experience working with this company. A client of mine had used them for her cross-country move, and was very pleased with their service. Since I was also about to move cross-country, I decided to hire them as well. I couldn’t have been more pleased. I mainly worked with Frank, who provided fabulous service. He patiently answered all my questions, and what’s more important, followed through. First, I ordered a storage container (“pod”), which was delivered as planned. I was selling my house, so first used it to store some extra furniture, etc., from my home. In the meantime, I started packing. Frank called every couple of weeks to see how I was doing and if I needed anything, such as moving supplies. When we booked a date for the pod to be picked up and shipped to my new home, I expressed my concerns at packing the pod on my own. Frank had the answer! He hooked me up with an affiliate company who came by on pick-up day and put all of my boxes (about 25) in the pod to make sure they were packed securely so they wouldn’t shift during the trip. They did an amazing job! Then, almost like clock-work, as soon as my pod was packed, the truck was there to pick it up. Of course Frank called that afternoon to make sure everything had worked out. The pod was shipped from their warehouse the next day, arrived safe and sound in my new city about a week later, and was delivered to my doorstep. Nothing was missing or broken. Frank of course followed up to make sure I had received it in a timely fashion. What a brilliant way to pack and move, especially since I didn’t have enough items to fill a truck, and this way there was no chance of anything getting lost. I was so impressed with this company, and especially Frank. Way to go!