U.B., Los Angeles, CA
Fantastic Service all the way around!
I’ve been a customer with Box-n-Go for about the last year. I was leaving the LA area and had to find a way to store a good deal of my things. First of all, I can say that each storage box is huge and in the end I only ended up needing a single unit to store the vast majority of my things (with space left over!). Second of all, I’d like to highly complement their staff, their helpfulness, and their professionalism. From the get-go, when I called to set up a time and just register for the service, their phone staff were very helpful and pleasant. The service was easy to set up and arrange. Plus, I appreciated the very reasonable cost of renting a storage cube. I also appreciated that they were willing to work with me and help me out, because I lived in a city neighboring Los Angeles, which typically does not allow storage cubes to be left on the street. Instead, Box-n-Go found a way where the city would be happy and I could still use their service of having the storage unit delivered to my apartment. Thirdly, on the pre-arranged day, the cube was delivered punctually, the staff were again very helpful, and everything was loaded up and ready to go within about an hour. Finally, my interactions with Box-n-Go since that time have been very positive and I’ve found it especially gratifying that Box-n-Go has worked with me to make it possible for me to continue to use their service in the future. Anybody can provide a service, but really great businesses are the ones that remember the human and personal side of business, and go that extra mile to help you out and make sure you know you’re appreciated. So, I highly recommend using Box-n-Go for your storage needs!