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What should I do if I lose my key?

Do not worry! We can help you cut your padlock. A valid Government issued photo ID matching the name on the account must be provided. This service is provided for a fee which will be added to your account.

Supplies

Can I purchase supplies without storage reservation?

Yes we can sell you the packing supplies and boxes that you need, however we may not be able to deliver them to you right away. Please call us at 877-269-6461 to discuss your needs and delivery/costs and availability.

Can I rent a dolly to help me load?

Yes. We can deliver a dolly to you with your container. We rent dollies for $7/day ($10 for the appliance dolly).

For your convenience we offer complimentary use of dollies at Box-n-Go warehouse facility when you are accessing your belongings.

Do you offer locks, packing materials or dollies?

Yes, we have new locks available for purchase along with a full line of boxes and packing materials. We will be happy to deliver these items at no additional charge when we deliver the storage unit to you. We even have dollies available for rent which can be delivered to you home as well. Note: our small boxes are just $1.53 each!

Does Box-n-Go sell packing supplies?

Yes. Box-n-Go offers a variety of boxes and packing supplies to help you move and protect your belongings. Please visit our packing supplies page to see what we offer. For your convenience, we can include these boxes and packing supplies when we deliver containers to your house.

How can I return unused boxes for refund?

Boxes and packing supplies can be returned in one of the following three ways:

Give the items to be returned to the Box-n-Go driver when your storage units are being picked up.
Ship the items back to Box-n-Go. You will be responsible for the return shipping costs.
Deliver the items to be returned to the Box-n-Go warehouse.

Students Self Storage

Q. Are Box-n-Go self storage services available at my school?

A. We have been servicing students at your school for over a decade.

Q. Can I request the drop off dates that work for me?

A. If you select On-Demand services you can select any drop off date, as long as you reserve ahead of time. If you select a pre-paid, discounted package, then the drop off dates will be set as listed in the details of the package.

Q. Can I share my storage space with my friends?

A. Of course. In fact, this is one way to reduce your costs. Make sure to list your friends as authorized agents though.

Q. How long will my container stay at my location?

A. Typically we pick up full containers after about 1 week.

Q.Do my parents need to fly in to help me pack and load?

A. No. Our services offer easy loading convenience that requires minimal effort. Additionally, we also offer loading service – professionals that will do the heavy lifting for you.

Students Valet Storage

Q. Are Box-n-Go valet storage services available at my school?

A. We have been servicing students at your school for several years now.

Q. Do I have to be present for pick-up/drop off?

A. Yes. If you are not able to, you can assign a friend.

Q. Do my parents need to fly in to help me pack and load?

A. No. With in-room pick up and return you will not be doing any heavy lifting and can concentrate on your studies.

Q. What is a “bulk” pick up/drop off?

A. During your school move out/move in days we pick up/drop off belongings of many students. This is why we can perform these services for FREE. If your needs fall on different days, no worries. You can schedule on-demand pick-up/drop off for a small fee.

Q. Will my boxes and luggage be picked up in my room?

A. Yes. Our crew will come to your room to pick up your belongings.

Servicing Los Angeles, Long Beach, Orange County, Riverside County, San Bernardino County and Ventura County including:

Box-n-Go Storage
Corporate Office
5934 E. Slauson Ave,
Los Angeles, CA 90040
Ph. 877-269-6461

Servicing Los Angeles, Long Beach, Orange County, Riverside County, San Bernardino County and Ventura County including:

Copyright © 2020 · Box-n-Go Storage and Moving · Box-n-Go Storage is not associated, sponsored or affiliated with Public Storage, Inc., U-Haul International, Inc. or PODS Enterprises, Inc. Public Storage® is a registered trademark of Public Storage, Inc. U-Haul® is a registered trademark of U-Haul International, Inc. PODS® (Portable On Demand Storage) is a registered trademark of PODS Enterprises, Inc.

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