There is no dumping allowed at our facility. However, we may be able to help. Inquire with our personnel at the facility and we will let you know the disposal cost.
Access to Belonging
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I am using a La Carte Valet Service. Can I access my belongings at your facility?
Yes. We can pull your belongings from storage and make them available to you at the warehouse during normal access hours. A warehouse handling fee will apply. Please also note that advance appointments are required for this service.
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What should I do if I lose my key?
Do not worry! We can help you cut your padlock. A valid Government issued photo ID matching the name on the account must be provided. This service is provided for a fee which will be added to your account.
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Can we visit your Box-n-Go Storage facility to see what it looks like?
Absolutely! We’d love for you to visit our facilities. Box-n-Go takes pride in the fact that our facilities are clean, safe, and offer a secure environment for our associates and for your belongings. Please call us at 877-269-6461 and we will help you with directions.
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When I rent a Box-n-Go Storage unit, can I grant access to others, such as my wife or kids?
he access is restricted to customers and persons listed on the account as authorized agents. Should you want to add a new person to the list, or remove a person previously added. Please do so online or contact our customer service at 877-269-6461 and we will assist you with your needs.
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What’s the difference between access hours and office hours?
During access hours, you can access your storage unit(s) which were brought to the access area based on your request (advance appointment is required). During office hours, your storage consultants are available to provide in-person customer service (like answering questions, selling supplies, accepting rental payments and so on).
