Storage Delivery Cancellation Policy
Box-n-Go Delivery/Pick Up Re-Scheduling/Cancellation Policy
At Box-n-Go we understand that circumstances and your schedule may change, often without warning, and people have to adjust accordingly.
Once you have scheduled delivery, you can cancel or re-schedule this delivery at no cost up until 2 pm one (1) business day prior to the day of scheduled delivery or a cancellation fee may be charged. Simply call us at 1-866-631-8523 (e-mail and/or voicemail notifications cannot be accepted) and we will accommodate your cancellation/re-scheduling request. Re-scheduling the delivery will be subject to availability.
The deliveries cancelled on a shorter notice are subject to a cancellation fee in the amount of $30/unit in addition to the applicable delivery fee, if the subject delivery has already occurred or the truck is already in-route.