This Non-Negotiable Storage and Moving Services Agreement (hereafter “Agreement”) is entered into between Box-n-Go, LLC (hereafter “Box-n-Go”) and the Customer (hereafter “Customer” or “Occupant”), as identified below, constitutes an Agreement for delivery, storage and moving services, shipping order and freight bill.
WAIVER OF 72 HOUR NOTICE REQUIREMENT. By executing this agreement, Occupant acknowledges that they are aware of their right to receive this Rental Agreement and all related documents, containing terms and conditions, at least 72 hours prior to receipt of the storage containers. By receipt and execution of this Agreement they expressly waive this right.
INCORPORATION OF TERMS AND CONDITIONS. By executing this Agreement, Occupant acknowledges and agrees that the Agreement Terms and Conditions (“Terms and Conditions”), as may be modified from time to time in accordance with this Agreement, are incorporated herein by reference and form an integral part of this Agreement. Occupant acknowledges having reviewed and understood the Terms and Conditions and agrees to be bound by all provisions thereof. Without limitation, Occupant further acknowledges and agrees that the Terms and Conditions govern all delivery, redelivery, relocation, placement, transportation, retrieval, access, and related services provided by Company during the term of this Agreement, whether such services occur at Company Facility or at any address designated by Occupant or Authorized Agent from time to time. In the event of any conflict between this Agreement and the Terms and Conditions, the Terms and Conditions shall control except where expressly stated otherwise herein.
CALIFORNIA RENTAL RATE DISCLOSURE. The rental rate for each Unit identified in this Agreement is set forth in the Transaction Summary below. The base month-to-month rental rate for each Unit is guaranteed not to increase during the first twelve (12) months following that Unit’s Move-In Date. After the first twelve (12) months, the month-to-month rental rate will automatically increase by two percent (2%) every twelve (12) months, measured from the Move-In Date for that Unit. Term or promotional rates will not increase during the agreed term; however, upon expiration of the term, rental charges for that Unit will revert to the then-current month-to-month rate in effect for that Unit, including any automatic adjustments that have occurred. Company reserves the right, in its discretion, not to implement any automatic adjustment. Recurring charges for each Unit continue until Occupant vacates that Unit and Company verifies vacancy in accordance with this Agreement.
LIEN RIGHTS. Pursuant to the California Self-Storage Facility Act (California Business and Professions Code §21700 et seq., as may be amended from time to time), Company has a lien upon all Goods stored by Occupant for rent, labor, late charges, administrative fees, transportation charges, and any other amounts due under this Agreement. If Occupant fails to pay any amount due under this Agreement when required, Company may enforce its lien in accordance with the procedures set forth in the California Self-Storage Facility Act. Such enforcement may include denial of access to the Goods and, after compliance with all statutory notice and sale requirements, the sale or other disposition of the Goods to satisfy the lien. Occupant acknowledges and agrees that Company’s lien rights and remedies are cumulative and in addition to any other rights and remedies available under this Agreement or applicable law.
LIMITATION ON VALUE OF GOODS STORED. Occupant agrees not to store Goods with the total value in excess of $2,000 per container, or $20,000 per all containers, without the prior written express consent of Box-n-Go. Any consent may be withheld in Box-n-Go’s sole discretion. If such written consent is not obtained, the then total value of Occupant’s property shall be deemed not to exceed the limits listed above, notwithstanding any claim or proof to the contrary.
RISK OF LOSS AND LIMITED LIABILITY. Occupant agrees that Box-n-Go liability is limited under this agreement to a default Declared Value of $250/container, unless optional protection coverage plan is purchased by Occupant. Any Box-n-Go liability under this Agreement begins with pick-up and ends with delivery of loaded containers. Occupant further understands and agrees to follow the claims process as outlined in the Terms and Conditions of this Agreement.
FUTURE CHARGES AND FEES. Storage and transportation services are subject to additional charges at Company’s then-current published rates, as permitted under this Agreement. Current standard rates are posted at www.boxngo.com for general reference. Promotional or term rates apply only if elected at the outset and remain conditioned upon full compliance with this Agreement.
SCHEDULING, RESCHEDULING AND CANCELLATION. Deliveries, pick-ups, and facility access appointments are performed during published service hours. Occupant presence is not required for delivery or pick-up unless access to the designated placement location is obstructed.
To reschedule or cancel any scheduled service or access appointment, Occupant must provide notice no later than 2:00 p.m. on the business day preceding the scheduled service date. Failure to provide timely notice may result in a cancellation or rescheduling fee and any other applicable charges as provided in this Agreement.
Unless otherwise agreed in writing, containers may remain at Occupant’s location for no more than five (5) consecutive days.
Units scheduled for pick-up while full must be secured with Occupant’s padlock. Units scheduled for empty pick-up must be empty, clean, and free of debris or personal property. Non-compliance may result in additional charges as provided in this Agreement.
If a scheduled service is cancelled after the applicable notice deadline, Occupant shall remain responsible for applicable cancellation charges and any transportation or other service charges incurred prior to cancellation. Any prepaid amounts in excess of applicable charges will be refunded to the payment method on file.
REDELIVERY/PICK-UP ADVISORY. Delivery of full units and pick-up of empty units are scheduled on a first-come, first-served basis and are subject to availability. Occupant is advised to schedule such services well in advance, as lead times may range from seven (7) to fifteen (15) days depending on demand.
CONTAINER LOADING. Occupant agrees to load each container in a safe and secure manner, with weight evenly distributed and not exceeding the maximum weight limit per container as published at www.boxngo.com/load.
Containers exceeding the published weight limit may, in Company’s discretion, be refused for transportation and may be subject to additional overweight, service, or rescheduling charges as provided in this Agreement until the condition is corrected.
Occupant assumes full responsibility for any loss or damage resulting from improper loading, overloading, or failure to adequately secure contents.
PROHIBITED ITEMS. Occupant agrees not to store any Prohibited Goods, as defined in the Terms and Conditions, or any liquids of any kind. Occupant represents and warrants that no such items are stored in the container and shall be responsible for all damages resulting from the storage of prohibited items or liquids, regardless of who placed such items in the container.
UTILITY DOLLY RENTAL. If Occupant requests a utility or appliance dolly, Occupant agrees to pay the applicable daily rental charge, plus any required sales or use taxes. The dolly must be returned upon pick-up of the storage container(s) and in the same condition as provided, reasonable wear and tear excepted.
Occupant is responsible for the full replacement value of the dolly ($100.00) if it is lost, stolen, damaged beyond normal wear, or not returned.
By placing initials below, Occupant authorizes Company to charge all applicable rental and replacement charges to the payment method on file. If payment is not made by credit card, Company may require a refundable $100.00 deposit at the time of delivery.
BELONGINGS ACCESS AT THE FACILITY. Access to belongings stored at the Company’s facility must be scheduled in advance. Requests for next-business-day access must be submitted by 12:00 p.m. on the preceding business day.
Facility access is subject to the published access hours, applicable access fees, and facility rules and regulations in effect at the time of access, as provided in this Agreement. The facility is an active warehouse environment in which forklifts, mechanical equipment, and stacked containers may be present, and Occupant agrees to comply with all posted signage, marked pedestrian pathways, safety barriers, and staff instructions at all times while on the premises.
Applicable move-out, clean out, sanitation and other charges may also apply.
LONG DISTANCE MOVING QUOTE VALIDITY. All long-distance moving prices set forth in this Agreement are valid only for shipments commencing within thirty (30) days of the date of this Agreement and for shipments not exceeding 2,000 pounds per Box-n-Go Flex unit.
If the shipment is scheduled after the expiration period or the weight exceeds the stated limitation, the shipment will be re-quoted at Company’s then-current rates, and any price adjustment shall be charged at the time of shipment.
Transit to the destination service center typically requires ten (10) to fourteen (14) business days or longer. Final delivery to the destination address will be scheduled after arrival at the service center and is subject to local scheduling availability.
