www.boxngo.com
6017 Randolph St, Commerce, CA 90040
(877) 269-6461
I consent to conduct my transactions with Box-n-Go electronically. I have read and understand this E-Transaction Consent
This Non-Negotiable Storage and Moving Services Agreement (hereafter “Agreement”) is entered into between Box-n-Go, LLC (hereafter “Box-n-Go”) and the Customer (hereafter “Customer” or “Occupant”), as identified below, constitutes an Agreement for delivery, storage and moving services, shipping order and freight bill.
Agreement Issued On:
Customer Name: {{shipping_first_name}} {{shipping_last_name}}
Billing Address: {{shipping_address_1}}
Mobile Number: {{billing_phone}}
Billing Address: {{shipping_address_2}}
E-Mail: {{billing_email}}
City, State, Zip: {{shipping_city}}, {{shipping_state}} {{shipping_postcode}}
Information can be updated at any time at www.boxngo.com/my-account/ Occupant is responsible for maintaining current and accurate contact information at all times. Company may rely on contact information on file unless and until updated by Occupant.
INFORMATION ACCURACY AND COMMUNICATION CONSENT. By placing initials here, Occupant confirms that the contact information provided above is accurate and current and authorizes Company to rely on it until notified otherwise in writing. Occupant agrees that Company may send account-related notices, service communications, and related informational messages by mail, email, telephone, or text message, including through automated dialing systems and prerecorded or artificial voice messages. Consent to receive such communications is not a condition of purchase.
IMPORTANT DISCLOSURES
WAIVER OF 72 HOUR NOTICE REQUIREMENT.
INCORPORATION OF TERMS AND CONDITIONS. By executing this Agreement, Occupant acknowledges and agrees that the Agreement Terms and Conditions (“Terms and Conditions”), as may be modified from time to time in accordance with this Agreement, are incorporated herein by reference and form an integral part of this Agreement. Occupant acknowledges having reviewed and understood the Terms and Conditions and agrees to be bound by all provisions thereof. Without limitation, Occupant further acknowledges and agrees that the Terms and Conditions govern all delivery, redelivery, relocation, placement, transportation, retrieval, access, and related services provided by Company during the term of this Agreement, whether such services occur at Company Facility or at any address designated by Occupant or Authorized Agent from time to time. In the event of any conflict between this Agreement and the Terms and Conditions, the Terms and Conditions shall control except where expressly stated otherwise herein.
CALIFORNIA RENTAL RATE DISCLOSURE. The rental rate for each Unit identified in this Agreement is set forth in the Transaction Summary below. The base month-to-month rental rate for each Unit is guaranteed not to increase during the first twelve (12) months following that Unit’s Move-In Date. After the first twelve (12) months, the month-to-month rental rate will automatically increase by two percent (2%) every twelve (12) months , measured from the Move-In Date for that Unit. Term or promotional rates will not increase during the agreed term; however, upon expiration of the term, rental charges for that Unit will revert to the then-current month-to-month rate in effect for that Unit, including any automatic adjustments that have occurred. Company reserves the right, in its discretion, not to implement any automatic adjustment. Recurring charges for each Unit continue until Occupant vacates that Unit and Company verifies vacancy in accordance with this Agreement.
LIEN RIGHTS; REPOSSESSION; REMEDIES.
SELF-STORAGE LIEN (GOODS). Pursuant to the California Self-Storage Facility Act (California Business and Professions Code § 21700 et seq., as amended from time to time), Company has a lien upon all Goods stored in any Unit for rent, labor, late charges, administrative fees, transportation charges, and any other amounts due under this Agreement. In the event Occupant fails to pay any amount due or otherwise defaults under this Agreement, Company may deny access to the Goods and may enforce its lien strictly in accordance with applicable statutory notice and sale procedures. Company’s lien rights are cumulative and in addition to all other contractual and statutory remedies.
ON-SITE STORAGE; MECHANIC’S LIEN RIGHTS. If any Unit is placed on real property at an address designated by Occupant, Company may furnish labor, services, equipment, or materials in connection with placement, retrieval, relocation, access, or related on-site services. To the extent permitted by applicable law, nonpayment of amounts due under this Agreement may result in the assertion of mechanic’s lien rights against such real property pursuant to applicable provisions of the California Civil Code governing mechanic’s liens, as amended from time to time. Any such lien shall be asserted and enforced strictly in accordance with applicable law, and Company’s preliminary notice has been provided above as required.
COMPANY OWNERSHIP OF UNIT; RIGHT OF RETRIEVAL. All Units and related equipment remain the sole property of Company at all times. Upon delinquency or other default under this Agreement, Company may, as permitted by law and this Agreement, enter the delivery location and retrieve or repossess the Unit(s), whether empty or containing Goods. Retrieval or repossession of a Unit shall not constitute a waiver of Company’s lien rights against the Goods and shall not limit Company’s right to pursue foreclosure, collection, detention charges, damages, or any other remedy available under this Agreement or applicable law. Occupant shall be responsible for all transportation, removal, storage, administrative, and related charges incurred in connection with such retrieval or enforcement.
LIMITATION ON VALUE OF GOODS STORED. Occupant agrees not to store Goods with the total value in excess of $2,000 per container, or $20,000 per all containers , without the prior written express consent of Box-n-Go. Any consent may be withheld in Box-n-Go’s sole discretion. If such written consent is not obtained, the then total value of Occupant’s property shall be deemed not to exceed the limits listed above, notwithstanding any claim or proof to the contrary.
RISK OF LOSS; NO CUSTODY OF GOODS.
Occupant assumes all risk of loss, theft, vandalism, weather-related damage, condensation, moisture, temperature fluctuation, improper packing, or other damage to Goods occurring while the Unit is located on or near Occupant’s premises.
Company shall not be liable for damage to Goods unless such damage is directly caused by a structural defect in the Unit resulting from Company’s gross negligence or willful misconduct. Cosmetic dents, normal wear, surface imperfections, or condensation shall not constitute structural defects.
All claims remain subject to the limitations, exclusions, and burden-of-proof requirements set forth in the Terms and Conditions. For clarity, this allocation of custody does not limit Company’s statutory or contractual lien rights.
FUTURE CHARGES AND FEES. Storage and transportation services are subject to additional charges at Company’s then-current published rates, as permitted under this Agreement. Current standard rates are posted at www.boxngo.com for general reference. Promotional or term rates apply only if elected at the outset and remain conditioned upon full compliance with this Agreement.
SCHEDULING, RESCHEDULING AND CANCELLATION. Deliveries, pick-ups, and facility access appointments are performed during published service hours. Occupant presence is not required for delivery or pick-up unless access to the designated placement location is obstructed.
To reschedule or cancel any scheduled service or access appointment, Occupant must provide notice no later than 2:00 p.m. on the business day preceding the scheduled service date. Failure to provide timely notice may result in a cancellation or rescheduling fee and any other applicable charges as provided in this Agreement.
Unless otherwise agreed in writing, containers may remain at Occupant’s location for no more than five (5) consecutive days.
Units scheduled for pick-up while full must be secured with Occupant’s padlock. Units scheduled for empty pick-up must be empty, clean, and free of debris or personal property. Non-compliance may result in additional charges as provided in this Agreement.
If a scheduled service is cancelled after the applicable notice deadline, Occupant shall remain responsible for applicable cancellation charges and any transportation or other service charges incurred prior to cancellation. Any prepaid amounts in excess of applicable charges will be refunded to the payment method on file.
CUSTOMER REQUESTED PICK-UP. Occupant must provide at least fifteen (15) days’ advance notice to schedule pick-up of an empty Unit, unless otherwise agreed in writing by Company. Pick-up scheduling is subject to service availability. Units scheduled for pick-up must be empty, broom-clean, and free of debris or personal property. Failure to comply may result in additional service, cleaning, or transportation charges at Company’s then-current published rates.
Company does not guarantee specific appointment windows unless separately agreed in writing.
COMPANY RETRIEVAL FOR DELINQUENCY OR DEFAULT. In the event of delinquency or other default under this Agreement, Company may retrieve or repossess the Unit(s) as permitted under this Agreement and applicable law. Such retrieval shall not be subject to the advance scheduling requirements applicable to customer-requested pick-ups and may occur whether or not Occupant is present, provided access to the Unit is reasonably available.
Occupant shall be responsible for all transportation, removal, storage, administrative, and related charges incurred in connection with such retrieval.
CONTAINER LOADING. Occupant agrees to load each container in a safe and secure manner, with weight evenly distributed and not exceeding the maximum weight limit per container as published at www.boxngo.com/load .
Containers exceeding the published weight limit may, in Company’s discretion, be refused for transportation and may be subject to additional overweight, service, or rescheduling charges as provided in this Agreement until the condition is corrected.
Occupant assumes full responsibility for any loss or damage resulting from improper loading, overloading, or failure to adequately secure contents.
PROHIBITED ITEMS. Occupant agrees not to store any Prohibited Goods, as defined in the Terms and Conditions, or any liquids of any kind. Occupant represents and warrants that no such items are stored in the container and shall be responsible for all damages resulting from the storage of prohibited items or liquids, regardless of who placed such items in the container.
By placing initials here, Customer acknowledges and agrees that the foregoing provisions apply to all Box-n-Go services performed during the term of this Agreement.
CALIFORNIA PRELIMINARY 20-DAY NOTICE
THIS IS NOT A LIEN.
This notice is given pursuant to California Civil Code §§ 8200 et seq., as amended from time to time, to inform the property owner and other interested parties that Box-n-Go, LLC has been contracted to furnish labor, services, equipment, and/or materials in connection with the delivery, placement, relocation, retrieval, access, and related on-site storage services of container unit(s) at the property identified in this Agreement. The services are being provided to the Occupant identified in this Agreement at the property address stated above. The estimated initial charges for such services are as set forth in the Transaction Summary of this Agreement.
Recurring monthly rental charges for each Unit are:
Recurring monthly rental charges commence following delivery and continue pursuant to this Agreement until the Unit(s) are removed or the account is otherwise closed in accordance with this Agreement.
The estimated initial charges referenced above do not include recurring rental charges, damage waiver fees, transportation charges, relocation or redelivery charges, detention charges, administrative fees, permit-related costs, enforcement expenses, or any other amounts that may accrue during the term of service. All such amounts are governed by this Agreement and may become due in addition to the estimated initial charges.
If amounts due for such labor, services, equipment, or materials are not paid in full, Box-n-Go, LLC may have mechanic’s lien rights against the real property to which such services relate, as permitted by California law, and may enforce such rights strictly in accordance with applicable statutory procedures.
Nothing contained in this Preliminary Notice limits or modifies Company’s separate lien rights against stored Goods pursuant to the California Self-Storage Facility Act (California Business and Professions Code § 21700 et seq.), as disclosed elsewhere in this Agreement.
NOTICE TO PROPERTY OWNER
If bills are not paid in full for the labor, services, equipment, or materials furnished or to be furnished, a mechanic’s lien leading to the loss, through court foreclosure proceedings, of all or part of your property being so improved may be placed against the property even though you have paid your contractor in full. You may wish to protect yourself against this consequence by (1) requiring your contractor to furnish a signed release by the person or firm giving you this notice before making payment to your contractor, or (2) any other method or device that is appropriate under the circumstances. Other than residential homeowners of dwellings containing fewer than five units, private project owners must notify the original contractor and any lien claimant who has provided the owner with a preliminary notice that a Notice of Completion or Notice of Cessation has been recorded within 10 days of its recordation. Notice shall be given by a method permitted under applicable law. Failure to notify may extend the deadlines to record a lien.
By placing a initials in the box to the left Occupant acknowledges receipt of the foregoing California Preliminary 20-Day Notice, delivered electronically in connection with this Agreement.
DELIVERY, STORAGE CONTAINER PLACEMENT AUTHORIZATION & DAMAGE WAIVER
The following provisions apply to all deliveries, redeliveries, relocations, and retrievals of Unit(s) performed during the term of this Agreement at any address designated by Occupant or Authorized Agent from time to time, whether or not Occupant is present at the time of service. Occupant shall provide clear written placement instructions identifying the desired location and orientation of the Unit(s). All delivery and placement services are subject to the terms set forth below. Occupant agrees as follows:
1. Occupant acknowledges and agrees that placement of the Unit(s) may differ from Occupant’s instructions and will be based on actual space availability and conditions at the time of delivery, including without limitation parking restrictions, anti-gridlock regulations, and other access or safety limitations. If Occupant requests additional assistance after placement, including relocation, padlock cutting, or door opening assistance, additional fees will apply at Company’s then-current rates.
2. Occupant acknowledges that placement of Unit(s) on property not owned by Occupant requires authorization from the property owner or property management. Occupant represents and warrants that such authorization has been obtained prior to delivery. If the property owner or management requests removal or repositioning of the Unit(s), any resulting transportation, relocation, or service charges shall be billed to Occupant at Company’s then-current rates.
3. Occupant authorizes Company delivery personnel to enter Occupant’s property and to operate delivery vehicles and equipment, and to place container(s) on the driveway, lawn, back yard, side yard, or any other portion of the property as reasonably necessary to complete delivery, redelivery, relocation, or retrieval services. Occupant represents that the delivery location provides adequate width, height, turning radius, and structural capacity to accommodate Company’s delivery vehicles and equipment, including a minimum clearance of one hundred (100) inches in width and one hundred (100) inches in height. While Company personnel will use reasonable care in placing the container(s), Occupant assumes responsibility for any damage to driveways, sidewalks, lawns, landscaping, paving, surface improvements, vegetation, or underground utilities resulting from the placement or weight of the container(s) or delivery equipment, except to the extent caused by Company’s gross negligence or willful misconduct.
4. Permits; regulatory compliance; citations. Occupant is solely responsible for determining whether any municipal, county, homeowners’ association, or other governmental permits or approvals are required for placement of a Unit at the designated location, including placement in a public right-of-way, driveway, street, or regulated area. Occupant shall obtain all required permits at Occupant’s expense prior to delivery. Company shall not be responsible for any fines, citations, towing charges, impound fees, penalties, or other governmental or private enforcement actions arising from placement of the Unit at Occupant’s requested location. Any such costs incurred by Company as a result of placement at Occupant’s direction shall be charged to Occupant’s account.
5. Placement Location; Structural Capacity. Occupant represents that any driveway, slab, pavement, yard, or other placement surface designated for delivery or retrieval is capable of supporting the weight of the Unit(s), their contents, and Company’s delivery vehicles and equipment. Occupant acknowledges that surfaces may contain pre-existing cracks, subsurface weaknesses, or latent conditions not visible upon inspection, and that placement may reveal or exacerbate such conditions. Company does not evaluate structural integrity of placement surfaces and shall not be responsible for damage resulting from pre-existing or latent defects or from normal stress, compression, settling, or cosmetic surface effects associated with commercially reasonable delivery and placement, except to the extent caused by Company’s gross negligence or willful misconduct.
By placing initials here, Occupant acknowledges and agrees that the foregoing Delivery, Container Placement Authorization and Driveway/Lawn Damage provisions apply to all current and future deliveries, redeliveries, relocations, and retrievals of Storage Unit(s) performed by Company during the term of this Agreement.
RECURRING BILLING AUTHORIZATION (MANDATORY)
Occupant is required to maintain a valid credit or debit card on file at all times during the term of this Agreement. By executing this Agreement, Occupant authorizes Company to automatically charge the payment method on file on a recurring basis for all rent, transportation charges, administrative fees, detention charges, late fees, and any other amounts due under this Agreement. Automatic billing is a mandatory condition of on-site storage. Company does not provide monthly paper invoices or billing statements for on-site accounts. If any automatic charge is declined, reversed, disputed, or otherwise fails for any reason, the account may be deemed delinquent immediately and Company may exercise any remedy available under this Agreement, including retrieval of Unit(s), lien enforcement, suspension of services, or collection proceedings. Occupant is solely responsible for ensuring that valid and current payment information is maintained at all times
By placing check mark here, Occupant signifies their understanding that all recurring monthly charges and other applicable fees will be automatically billed to the credit/debit card on-file.
ON-SITE PROPERTY DAMAGE WAIVER (COMPANY EQUIPMENT ONLY)
Company Units, tarps, and related equipment remain the sole property of Company at all times. Company Units and related equipment are delivered and placed at Occupant’s request and direction.
Occupant is responsible for any loss of or damage to Company-owned equipment occurring while the Unit is located on or near Occupant’s property, except to the extent directly caused by Company’s gross negligence or willful misconduct.
Occupant may elect to purchase a Property Damage Waiver for Company-owned equipment only, subject to the limits selected below. The Property Damage Waiver is a contractual limitation of liability, is not insurance, and does not provide coverage for Occupant’s Goods.The Property Damage Waiver applies only to accidental physical damage to Company-owned Units and related equipment occurring during the period the Unit is located on Occupant’s premises. The waiver does not apply to loss or damage caused by:
Intentional acts or misuse
Overloading beyond published weight limits
Fire, arson, explosion, or illegal activity
Theft or disappearance
Acts of third parties
Failure to comply with this Agreement
If no waiver option is selected, Occupant remains fully responsible for the cost of repairing or replace Company-owned equipment, up to its full replacement value.
By placing a check mark in the box to the left Occupant acknowledges understanding of this allocation of responsibility and, if elected, agrees to pay the applicable monthly waiver fee.
TRANSACTION SUMMARY
Total Due Upon Delivery {{order_total}}
The amount shown above reflects only the charges applicable at the time of this Agreement and does not include services, plans, transportation, redelivery, relocation, damage waivers, recurring charges, or other fees added thereafter. Future charges are not included in the total shown above.
I, the undersigned, authorize Box-n-Go, LLC to perform the services described in this Agreement and agree to pay all fees and charges set forth herein, together with all recurring service charges, transportation charges, and any other applicable fees or penalties incurred under this Agreement, until the account is closed in accordance with its terms. Any promotional or discounted rate is conditioned upon full compliance with this Agreement and shall expire upon completion of the applicable storage term unless a new term is requested and confirmed. In the event of any default under this Agreement, Company may terminate any promotional or discounted rate and rental charges shall immediately revert to Box-n-Go’s then-current standard month-to-month rates.
WELCOME KIT
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