Do I need to be present when my Box-n-Go containers are delivered?
You or your (or your authorized agent) can be present, or you can opt for “unattended” appointment. Just provide us with placement instructions. Our driver will also deliver a Box-n-Go welcome package, demonstrate you the features of your containers, and have you sign the rental agreement.
If you cannot be home for the delivery, you can authorize someone else to accept the containers. Just inform your sales consultant when you place your order or contact customer service in advance of your delivery date. We will add that individual as an Authorized Agent on your account for container delivery. Please make sure to have your phone on, so that we are able to contact you.
In most cases you do not need to be present for the pick up, unless your unit is behind the gate or the access to the unit is blocked.