• What is covered?
• Do I need coverage?
• What does the coverage costs?
• What is NOT covered?
• Filing a claim
• I have home insurance
• Helpful storage tips

Your valuable belongings are important to you. That is why you are taking care of them by storing them with Box-n-Go! Protecting the value of your belongings with a proper loss or damage coverage is your responsibility. You are responsible for the items you are storing and making sure you are properly covered is also your responsibility. At Box-n-Go we understand that life can present any of us with an unexpected turn. Unforeseen and unexpected losses can happen as the result of natural disasters, weather, and other events beyond anyone’s control. A typical homeowner’s or renter’s insurance policy offers little or no protection for your valuable belongings in storage. Box-n-Go offers only limited protection against such risks. For this reason we offer you a choice of Contents Protection Plans to cover your contents and our containers against certain risks. Box-n-Go provides its Customers with a guarantee that their belongings are protected from the unexpected and unforeseen losses by a Limited Protection Coverage or an optional coverage. The FREE coverage is provided to every Box-n-Go warehouse storage customer (a $7/mo value). It offers up to $250 per container Protection Coverage Limit with $0 deductibles. While Box-n-Go provides a limited liability protection coverage at no cost, this coverage is not a substitute to other coverage you may have or elect to buy, as required in order to fully protect your belongings from the unforeseen events (such as your own homeowner’s insurance policy or one of our optional protection plans which offer protection with no deductibles and for as little as 14¢ a day!). When you select the optional Contents Protection Plan, your contents will be covered against specific risks up to selected plan’s limit by a special policy obtained by Box-n-Go. Box-n-Go offers a variety of premium coverage plans, all specifically designed for self storage and moving. Learn more about the plans and pricing of plans available for purchase. No hassles! No deductibles! Protect your stuff today for as little as 14¢ a day! All our protection plans offer these great features:

• All plans are specifically tailored to cover the valuable belongings stored inside Box-n-Go storage units or transported between your address and our warehouse
• All plans are offered at very low monthly cost
• All plans provide local transit coverage. A nationwide coverage is offered with an special “In-Transit” plan
• Zero deductibles! All plans have $0 deductible.-Plan coverage starts immediately upon receipt of payment
• Business property coverage. Unlike a typical homeowner or renter insurance policy, these plans cover all the property stored, including a business property.

Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy. Back to Top

What is covered?

All storage Premium Contents Protection Plans offered cover the customer against specific listed perils. All of the optional Protection Plans relieve you from the responsibility in cases of damage to Box-n-Go containers or covers while they are at your location. Box-n-Go will further assume the responsibility for the losses to your personal property up to the coverage limit caused by one of the perils listed below:

• Fire
• Lightning
• Wind
• Hail
• Smoke
• Falling objects
• Riot or civil commotion
• Vandalism and malicious mischief (while at Box-n-Go warehouse)
• Burglary (while at Box-n-Go warehouse and visible signs of forced entry are present)
• Collapse of the Storage Center
• Certified acts of terrorism
• Collision
• Upset or overturning of the container
• Please see detailed comparisons for each plan

Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy. Back to Top

Do I need coverage?

If it’s worth storing, it’s worth protecting! Events that cause damage can occur, usually without warning. Your valued belongings packed inside your Box-n-Go storage units may have little or no coverage under homeowners’ or renters’ insurance policies. Additionally, these policies usually have very high deductible values. That is why it is important to protect your possessions. Your belongings, as a Box-n-Go customer, are automatically covered against specific risks whether the container is in our storage facility or in transit. This basic Contents Protection Coverage is provided FREE of charge. This coverage provides up to $250 coverage for the goods stored with us with no deductible. Please read this article in it’s entirety as it contains crucial information with the respect to the type of coverage that will apply to your belongings. Learn more about Protection Coverage options and how they compare to other insurance policies. Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy. Back to Top

What does the coverage costs?

Box-n-Go optional Contents Protection plans are low cost no deductible programs. In order to purchase the coverage, first determine the amount of coverage you desire. We offer four different levels of optional Protection Coverage Liability Limits for you to choose from. Just tell us which one works best for you and we will add the corresponding monthly premium to your rental. You can add this premium during the reservation, during the delivery or any time after that. Your coverage will become effective when you sign the contract addendum for the coverage selected and make your payment. The protection coverage will re-new automatically each month and will continue for as long as you are current on your monthly rental. The coverage will stop when you vacate your unit. Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy. Back to Top

What is NOT covered?

Although most household items are covered when kept inside a properly packed Box-n-go storage container, there are few items that are not covered. For example, Box-n-Go is not responsible for valuable items that are prohibited form being stored inside the Box-n-Go container, such as: money, jewelry, furs, firearms, computer software or programs, credit cards, and certain other invaluable or irreplaceable items (see a full listing here). Additionally, damages caused by improper packing, normal shifting, or intentional acts are not covered. Damages by the prohibited items, stored inside your unit(s), caused to the contents of others are not covered. There are also some specific perils that are not covered by these plans: earthquake, volcanic eruptions, flood, mold or mildew, damage from insects, moth, birds, vermin, war or military action, nuclear reaction. Additionally, damage from mysterious causes, theft and break ins are only covered when a clear evidence of tampering and forced entry is documented. Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy. Back to Top

Filing a claim

While it is unfortunate and uncommon for any loss to occur, if it does, your claim will be handled professionally, with a speed and sensitivity. Call us right away to make initial report. If the contents of your units were damaged and the damage is covered under this Contents Protection Plan, please call us right away at 877-269-6461. We will handle the initial portion of your claim and assist you with all the necessary details and paperwork that may be required to expedite the handling of your claim. Contact the police. If your loss is due to burglary or vandalism, a police report must be filed and obtained. Normally, visible signs of forced entry must be present in order for police to start their investigation. Do not discard any of the damaged items. Wait until all the damages are documented. Take as many photographs and videotapes as possible to document the claim. You will be required to create a full inventory of lost or damaged items. You will be requested to provide evidence of ownership for all the items that are damaged or lost. All claims will be settled based on the actual cash value of goods at the time of loss. Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy. Back to Top

What if I Have Homeowner’s Insurance

Your existing renter’s or homeowner’s insurance policy may provide the insurance coverage you need to protect the value of the belongings you are storing. Check with your insurance agent to determine if your personal property stored at location other then your home or business is covered. Inquire about exclusions, deductibles and coverage amounts to make sure all meet your needs. Homeowners & business insurance policies often have steep deductibles and filing a claim could raise your future monthly premiums. See how a typical homeowner’s insurance policy compares to Optional Protection Plans available from Box-n-Go. Please note Box-n-Go Services Agreement provides that the carrier of any insurance coverage obtained by Customer in connection with services provided by Box-n-Go, shall not be subrogated to any claim of Customer’s against Box-n-Go or it’s agents. Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy. Back to Top

Helpful Storage Tips

Follow these guidelines to protect your valuables while inside the Box-n-Go storage units:

• Keep a thorough inventory. Use the forms provided by Box-n-Go or your own and itemize all the items you are placing inside each unit.
• Take photos or videos of your items and how they were placed inside the unit
• Pack sensitive electronic and fragile items in the original manufacturer’s packaging or specialty crates.
• Load these items inside the units in strict accordance with the manufacturer’s guidelines
• Do not place high value items inside the storage units (see a more detailed list here)
• Do not place items that could be susceptible to temperature or atmosphere changes inside your unit
• Do not store flammables or perishable items inside your storage unit (see a more detailed list of prohibited items here).

Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy.