Prepare yourself for when a disaster strikes

Facility Storage
Protection Plans

Student Storage
Protection Plans

On-Site Storage
Damage Waivers

Why Storage Protection Plans & Damage Waivers

Customer’s property stored at the self-storage facility is not insured by the facility. While Box-n-Go offers a minimal protection coverage for FREE, it is customer’s responsibility to insure their belongings for adequate value coverage. Box-n-Go Premium Protection Plans can provide you many options: from stand alone coverage to deductible value replacement (If you have another policy that can cover unforseen losses, but has a deductible to content with.

Are your valuables covered in the case of a disaster?

Box-n-Go offers protection plans and damage waivers for all predicaments.

Your valuable belongings are important to you. That is why you are taking care of them by storing them with Box-n-Go! Protecting the value of your belongings with a proper loss or damage coverage is your responsibility. You are responsible for the items you are storing and making sure you are properly covered is also your responsibility. At Box-n-Go we understand that life can present any of us with an unexpected turn. Unforeseen and unexpected losses can happen as the result of natural disasters, weather, and other events beyond anyone’s control. A typical homeowner’s or renter’s insurance policy offers little or no protection for your valuable belongings in storage. Box-n-Go offers only limited protection against such risks. For this reason we offer you a choice of Contents Protection Plans to cover your contents and our containers against certain risks. Box-n-Go provides its Customers with a guarantee that their belongings are protected from the unexpected and unforeseen losses by a Limited Protection Coverage or an optional coverage. While Box-n-Go provides a limited liability protection coverage at no cost, this coverage is not a substitute to other coverage you may have or elect to buy, as required in order to fully protect your belongings from the unforeseen events (such as your own homeowner’s insurance policy or one of our optional protection plans which offer protection with no deductibles and for just pennies a day!). When you select the optional Contents Protection Plan, your contents will be covered against specific risks up to selected plan’s limit by a special policy obtained by Box-n-Go. Box-n-Go offers a variety of premium coverage plans, all specifically designed for self storage and moving. Learn more about the plans and pricing of plans available for purchase. No hassles! No deductibles! Protect your stuff today! All our protection plans offer these great features:

  • All plans are specifically tailored to cover the valuable belongings stored inside Box-n-Go storage units or transported between your address and our warehouse.
  • All plans are offered at very low monthly cost.
  • All plans provide local transit coverage.
  • Zero deductibles! All plans have $0 deductible.
  • Plan coverage starts immediately upon receipt of payment.
  • Business property coverage. Unlike a typical homeowner or renter insurance policy, these plans cover all the property stored, including a business property.

Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy.

Protection Plans & Damage Waivers Coverage Limits

Coverage OptionsBronze
Silver
Gold
Box-n-Go Facility Storage Protection Limit$1,000$2,000$5,000
Box-n-Go U Student Storage Protection Limit$200$350$500
Box-n-Go On-Site Storage Damage Waiver$600$1,500$3,500

Damage Waiver covers damages to Box-n-Go equipment while at customer’s location

Compare Our Facility Storage Protection to Home Insurance
Coverage DetailsHome/Renter
Insurance
Box-n-Go
BnG Equipment Damage Waiver
(while at customer’s location)
Deductible$500 to $2500none
In-Transit Coverage
(local delivery area)
Breakage of contents*
Vandalism**
Theft***
Fire, smoke, lightning
Hurricane, tornadoes,
Typhoons and Cyclones
Flood, Eartquake
Hail, windstorm
Water damage****
Building collapse
Moth, vermin
Riot, civil commotion
Business property coverage
*damages caused by improper packing are not covered
**only while inside BnG facility
***only while inside BnG Facility & when visible signs of forced entry present and police report is filed
****only while inside BnG facility & by liquids external to the storage unit only
What is Covered

All premium storage contents protection plans offered cover the customer against specific listed perils, while belongings are in Box-n-Go custody (at our warehouse or on our truck while in-transit. All of the optional Protection Plans relieve you from the responsibility in cases of damage to Box-n-Go containers or covers while they are at your location. Box-n-Go will further assume the responsibility for the losses to your personal property up to the coverage limit caused by one of the perils listed below:

Fire
Lightning
Wind
Hail
Smoke
Falling objects
Riot or civil commotion
Vandalism and malicious mischief
Burglary (while at Box-n-Go warehouse and visible signs of forced entry are present)
Collapse of the Storage Center
Certified acts of terrorism
Collision
Upset or overturning of the container

Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy.

What is NOT Covered

Although most household items are covered when kept inside a properly packed Box-n-go storage container, there are few items that are not covered. For example, Box-n-Go is not responsible for valuable items that are prohibited form being stored inside the Box-n-Go container, such as: money, jewelry, furs, firearms, computer software or programs, credit cards, and certain other invaluable or irreplaceable items (see a full listing here). Additionally, damages caused by improper packing, normal shifting, or intentional acts are not covered. Damages by the prohibited items, stored inside your unit(s), caused to the contents of others are not covered. There are also some specific perils that are not covered by these plans: earthquake, volcanic eruptions, flood, mold or mildew, damage from insects, moth, birds, vermin, war or military action, nuclear reaction. Additionally, damage from mysterious causes, theft and break ins are only covered when a clear evidence of tampering and forced entry is documented. Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy.

Filing a Claim

While it is unfortunate and uncommon for any loss to occur, if it does, your claim will be handled professionally, with a speed and sensitivity. Call us right away to make initial report. If the contents of your units were damaged and the damage is covered under this Contents Protection Plan, please call us right away at 877-269-6461. We will handle the initial portion of your claim and assist you with all the necessary details and paperwork that may be required to expedite the handling of your claim. Contact the police. If your loss is due to burglary or vandalism, a police report must be filed and obtained. Normally, visible signs of forced entry must be present in order for police to start their investigation. Do not discard any of the damaged items. Wait until all the damages are documented. Take as many photographs and videotapes as possible to document the claim. You will be required to create a full inventory of lost or damaged items. You will be requested to provide evidence of ownership for all the items that are damaged or lost. All claims will be settled based on the actual cash value of goods at the time of loss. Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy.

What if I Have Home Insurance

Your existing renter’s or homeowner’s insurance policy may provide the insurance coverage you need to protect the value of the belongings you are storing. Check with your insurance agent to determine if your personal property stored at location other then your home or business is covered. Inquire about exclusions, deductibles and coverage amounts to make sure all meet your needs. Homeowners & business insurance policies often have steep deductibles and filing a claim could raise your future monthly premiums. See how a typical homeowner’s insurance policy compares to Optional Protection Plans available from Box-n-Go. Please note Box-n-Go Services Agreement provides that the carrier of any insurance coverage obtained by Customer in connection with services provided by Box-n-Go, shall not be subrogated to any claim of Customer’s against Box-n-Go or it’s agents. Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy.

Helpful Tips

Follow these guidelines to protect your valuables while inside the Box-n-Go storage units:

  • Keep a thorough inventory. Use the forms provided by Box-n-Go or your own and itemize all the items you are placing inside each unit.
  • Take photos or videos of your items and how they were placed inside the unit.
  • Do not pack ANY liquids or prohibited items.
  • Pack sensitive electronic and fragile items in the original manufacturer’s packaging or specialty crates.
  • Load these items inside the units in strict accordance with the manufacturer’s guidelines.
  • Do not place high value items inside the storage units (see a more detailed list here).
  • Do not place items that could be susceptible to temperature or atmosphere changes inside your unit.
  • Do not store flammables or perishable items inside your storage unit (see a more detailed list of prohibited items here).

Box-n-Go liability for loss or damage to your stored property is limited. It is your responsibility to insure your goods while they are stored with us. We recommend that you contact your insurance agent to determine if your existing policy applies to your goods while they are in storage. Box-n-Go does not provide insurance. Box-n-Go is not an insurance company. This website page is a general description of the optional Protection Plan coverage and is not a contract or insurance policy.-