Ordering Services and Delivery

I need more than one unit, but do not have space to place them all? I have limited space available

Sure. When you are done loading your belongings, we will come back to pick up the full unit(s) and can drop off the empty ones at the same time.

I live in an apartment, where can you place the Box-n-Go container at my address?

Typically, when containers are delivered to an apartment/condo complex there are few placement options available:

street in front of the building
back alley or driveway
open air parking lot
parking garage (subject to height limitations)

Our units are street legal and can be placed anywhere the car can be parked legally and can remain there for a few days while you are loading them. Some municipalities regulate the street container placement and a permit may be required.

When the units are located in the back alleys, parking lots or parking garages or elsewhere on the building or association property you must first obtain the permission for such placement from your building management or landlord. Also, we require a minimum clearance of 8′-6 in width and 8′-6″ in height.

What times do you deliver the containers? Can I schedule a specific time?

We schedule the delivery appointments during the day (8 am to 5 pm) and have premium 4-hour time slot appointments available. Your sales consultant will help you choose the most convenient delivery time slot that is available. While we cannot guarantee or schedule a specific arrival time, as we have no control over the traffic conditions and the time each stop in route may take, the driver will call you with his estimated arrival schedule and, if you so request.

How many containers can I get at one time?

We can deliver 1 of our larger (8’ to 20’) containers at any one time and up to four (4) of 8’ x 5’ containers at a time; however, we’re able to deliver more units, if you need them.

Can Box-n-Go place the container in the garage or carport?

Yes as long as a minimum height clearance of 8′-6” is available.

Do I need to be present when my Box-n-Go containers are delivered?

You or your (or your authorized agent) can be present, or you can opt for “unattended” appointment. Just provide us with placement instructions. Being present can benefit you in ensuring the container placement. Additionally, our diver will demonstrate to you the features of your containers.

Having said the above, In most cases you do not need to be present for the delivery or pick up, unless your unit is behind the gate or the access to the unit is blocked.