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  • STORAGE
    • Storage
    • Storage Estimator
    • Student Storage
    • Loading Assistance
    • Boxes and Supplies
    • Why Box-n-Go
    • Specials
  • MOVING
    • Moving
    • Local
    • Long Distance
    • Boxes & Supplies
    • Specials
    • Loading Assistance
    • Reviews
  • HELP CENTER
    • FAQ
    • Contact Us
    • Business Hours
    • Weight Limitations
    • Ground Level Access
    • Packing Tips
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FAQ of "Groups" by tag: Storage
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Storage

Do you charge for the delivery and pickup of the Box-n-Go storage containers? If so, what does delivery fee covers?

We charge for the delivery/pick up and set up of the storage units each time you request delivery of your containers to your home from the warehouse. Each delivery/pick up fee is a flat rate fee of up to four units delivered and picked up at any one time. The delivery/pick up fee is based on your zip code. If you require more than 4 units, a delivery/pick up is available for subsequent deliveries.

For long distance moving customers the delivery fee is included in the package price.

How much clearance do I need to place a Box-n-Go Storage container near my house or apartment?

Although the unit itself is 5′ wide x 8′ long x 7′ tall, the forklift that we use for maneuvering the storage units requires a clearance of 8′ in width and 8′-2″ in height.

What areas do you service?

Box-n-Go offers the storage and moving services to residents and businesses located or originating in Southern California area. We can ship your units to most major metropolitan areas as well as some selected international destinations. To learn more, please enter your zip code where you want the units delivered.

How long do I have to load/unload my container(s) before you pick them up?

Take your time! Unlike truck rental with associated cost and time restraints, we want you to enjoy the incredible convenience of Box-n-Go Storage and load at your leisure. NO NEED TO RUSH! To help ease the stress of storage and moving we can leave the Box-n-Go storage container at your location for up to 5 days (depending on location and if units are placed on your property or on the street). You can keep your unit on your property, if that’s what you prefer, for as long as you like. While at your location, the container(s) will have a weatherproof cover to keep out moisture and ensure the safety of your belongings.

Can I have a drop-off and pick-up on the same day?

Yes, in most cases and depending on delivery schedules, special arrangements can be made to accommodate any schedule. Should you desire the same day drop off and pick up, please schedule that with our customer care representative at the time when you are scheduling your delivery appointment? Please note that since our service is based on the first come first serve principle, same day pick up appointments may require a longer than usual advance scheduling notice. Same day delivery and pick ups are subject to additional fees.

Can I be guaranteed of the delivery day and time that I want?

Yes, once you schedule the delivery, your Box-n-Go containers will be delivered on the day and the time slot you have scheduled for. Although we cannot guarantee an exact delivery or pick-up time, we can guarantee a certain time frame for your appointment. Our driver will give you a courtesy call when he is on his way to your location.

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Servicing Los Angeles, Long Beach, Orange County, Riverside County, San Bernardino County and Ventura County including:

Box-n-Go Storage
Corporate Office/Warehouse
6017 Randolph St.
Commerce, CA 90040

Ph. 877-269-6461

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Box-n-Go © 2006 – 2025 · Box-n-Go Storage is not associated, sponsored or affiliated with Public Storage, Inc., U-Haul International, Inc. or PODS Enterprises, Inc. Public Storage® is a registered trademark of Public Storage, Inc. U-Haul® is a registered trademark of U-Haul International, Inc. PODS® (Portable On Demand Storage) is a registered trademark of PODS Enterprises, Inc.

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