Yes. We will review the condition of your box upon pick up. Some boxes may not be sturdy enough. As a result, we cannot guarantee the integrity of such boxes during transportation and handling process. In these cases, we will need to re-pack your belongings. Also, some furniture items (like IKEA), may need to be disassembled for transit. We can help you with that. Additional handling fees may apply.
Student Storage
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What items won’t be covered by the protection coverage?
We cannot provide coverage on anything that fails to meet our packing guidelines or items that are prohibited (hazardous or irreplaceable). If it is packed properly, we have you covered.
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Can I purchase additional declared valuation protection coverage?
Yes. You may purchase additional protection coverage when you make your reservation.
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Are items protected against damage or loss?
Yes. Our prices include $100 worth of protection per stored item. We strongly recommend the purchase of additional protection coverage in cases where the replacement value of your possessions exceeds $100 per box/registered item.
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How do I know if my items will be safe?
Items are stored together in large, secure, breathable storage containers. Containers are stored inside a secure, controlled storage warehouse under 24/7 surveillance and security monitoring.
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Is storing with Box-n-Go safe?
Yes! We work hard to assure you the highest levels of safety and security for your belongings. In fact, we have never experienced any theft or break-ins.