If you are not around for a pickup/delivery, you can have a friend or roommate there. They must be authorized to sign for you. We are not able to do a pickup or deliver, if there is nobody to accept your belongings. A rescheduling fee may apply.
Student Storage
Home / will-you-pick-up-my-storage-from-my-room
Will you pick up my storage from my room?
Yes, we offer in-room pickup at no extra charge. as long as you are registered with us and your school’s administration will allow our movers into the dorms. Our movers will come to your room to pick up your storage boxes and items. We’ll attach labels to each of your box/item and complete the necessary paperwork. The process should take no longer than 5 to 10 minutes.
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If I live off campus, can you pick up my things?
Yes. We can pick up your things if you live within the same zip code as your college or university campus. If you live outside of the five-mile radius, you may be subject to an additional charge.
Home / what-if-i-need-a-different-pickup-delivery-date-than-the-one-listed-for-my-school
What if I need a different pickup/delivery date than the one listed for my school?
We can schedule an on-demand pickup/delivery for you for an additional fee.
Home / how-do-i-schedule-a-pickup-time
How do I schedule a pickup time?
Your discounted bulk pick-up dates and time slots will be specified on the price page when you sign up for service. You will be able to schedule a pickup at the time you place your reservation. We also offer on-demand pick-up, which can be scheduled at your convenience.
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Can I change my pickup time?
Yes. You can change your pickup details online in “my account”. You can also call or email our main office anytime you need to reschedule.
