Legal
These are the legal terms that govern your use of Box-n-Go’s websites. Box-n-Go’s services are intended for users located in the United States, and these terms operate primarily under U.S. and California law. These site terms are separate from any service contract you may sign with Box-n-Go for storage, moving, or related services. Each summary below tells you what the document covers; the full text on each linked page is what is legally in effect.
Plain-English Summaries
Terms of Use
The rules for using boxngo.com and our other digital properties. Covers what you agree to when you visit the site, who we are (Box-n-Go, LLC dba Box-n-Go, Box-n-Go Storage & Moving, Box-n-Go U), how disputes are handled, and how moving services delivered through Flat Fee Movers, Inc. operate under separate agreements. Also covers user-submitted content, copyright takedown procedures, third-party links, electronic signatures, age requirements for site use, export control and sanctions compliance, intended jurisdiction, governing law, and limitations of liability.
Privacy Policy
What information we collect through our websites, how we use it, and who we share it with. We do not sell personal information. Covers analytics and advertising tools, identity resolution technology and AI-assisted follow-up by email, telephone, and text, payment data security, children and minors, intended audience and jurisdiction (U.S.), international data transfers, California privacy rights, retention, and how to submit privacy requests.
Cookie Policy
What cookies and tracking technologies we use, including identity resolution cookies. How non-essential tracking is handled, cookie duration, jurisdictional notes for non-U.S. users, how to manage your preferences, and how Global Privacy Control signals are treated.
Do Not Sell or Share My Personal Information
California residents’ right to opt out of certain data sharing (including identity resolution), and how to exercise it.
Accessibility
Our commitment to making boxngo.com and related digital properties usable for everyone, our target standard (WCAG 2.2 Level AA), our jurisdictional scope (U.S.), and how to reach us if any part of the site does not work for you.
A Note for International Visitors and Minors
International visitors. Box-n-Go’s services are delivered only in Southern California. Our website is intended for users located in the United States, and our policies are written under U.S. and California law. If you visit our site from outside the United States, your information may be transferred to and processed in the United States.
Minors. Our website is intended for users 18 years of age or older. We do not knowingly collect personal information from children under 13 (consistent with COPPA), and we do not knowingly target marketing to minors under 18. California residents under 18 who are registered users of the site may request removal of content they have posted under California’s eraser right.
Accessibility by Design
Box-n-Go is built around a service model that’s accessible by default: we deliver storage containers and moving services directly to your home, business, or campus. There’s no facility to drive to, no warehouse to navigate, no stairs or loading dock to negotiate. Whether you have a mobility limitation, visual impairment, or simply prefer not to use a website, our entire service can be arranged with a single phone call to 877-269-6461.
Trust & Security
We use reasonable administrative, technical, and physical safeguards to protect information, and we maintain a comprehensive incident response plan for security incidents. When you submit payment information through boxngo.com, the connection is encrypted using industry-standard 256-bit SSL (or equivalent) encryption. If you prefer not to enter payment information online, you may call 877-269-6461 to speak with a representative.
Entity Disclosure
Box-n-Go, LLC dba Box-n-Go, Box-n-Go Storage & Moving, Box-n-Go U is a California limited liability company headquartered at 6017 Randolph St., Commerce, CA 90040. Moving services available through this site are provided by Flat Fee Movers, Inc. (Cal T 0191190), operating as My Moving Guys and Helping Hands Loading Services, under separate agreements directly between you and those providers.
Trademark & Service Provider Disclosure
Box-n-Go Storage is not associated, sponsored, or affiliated with Public Storage, Inc., U-Haul International, Inc., or PODS Enterprises, Inc. Public Storage is a registered trademark of Public Storage, Inc. U-Haul is a registered trademark of U-Haul International, Inc. PODS (Portable On Demand Storage) is a registered trademark of PODS Enterprises, Inc. Moving and loading services may be provided by My Moving Guys, Cal T 0191190.
Information Disclaimer
Information on this site is provided for general informational purposes only and is not legal, accounting, financial, or tax advice.
Need Help?
If you have questions about any of these documents, contact us:
- Phone: 877-269-6461
- Privacy: privacy@boxngo.com
- Email: sales@boxngo.com
- Mail: Box-n-Go, LLC, 6017 Randolph St., Commerce, CA 90040
