Terms of Use

By accessing or using this website or any related websites, landing pages, or digital properties operated by or on behalf of Box-n-Go, LLC (collectively, the “Site”), you agree to these Terms of Use. If you do not agree to these Terms, you should not use the Site. These Terms govern use of the Site only and are separate from any service contract you may sign with Box-n-Go for storage, moving, loading, or related services.

1. Scope of Application

These Terms apply to www.boxngo.com and all other websites, landing pages, and digital properties operated by or on behalf of Box-n-Go, LLC, including those operated under its dba names. These Terms govern use of the Site only and do not replace, modify, supplement, or control any separate agreements entered into for storage, moving, loading, or related services. If these Terms conflict with a separate service agreement, the separate service agreement controls for those services. Your use of the Site is also subject to our Privacy Policy and Cookie Policy.

2. Intended Jurisdiction and Audience

Box-n-Go’s services are intended for users located in the United States. We do not actively market or target our services to individuals outside the United States, and we operate primarily under U.S. and California law.

3. Who Operates This Site

This Site is operated by Box-n-Go, LLC dba Box-n-Go, Box-n-Go Storage & Moving, Box-n-Go U. Moving and loading services available through this Site are provided by Flat Fee Movers, Inc. (Cal T 0191190), operating as My Moving Guys and Helping Hands Loading Services, under separate agreements directly between you and those providers.

4. Third-Party Service Providers

Certain services available through this Site, including moving or loading services, are provided by Flat Fee Movers, Inc. under separate contracts directly between you and that provider. Box-n-Go, LLC is not responsible for the acts, omissions, errors, representations, warranties, or negligence of any such third-party provider, except to the extent required by applicable law. Any dispute relating to services provided by a third party must be resolved directly with that provider under the terms of your separate agreement.

5. Use of the Site

You agree to use the Site only for lawful purposes and not to interfere with its operation or attempt unauthorized access. We may restrict or terminate access at any time. The Site is intended for users 18 years of age or older. If you are under 18, you should use the Site only with the involvement of a parent or legal guardian.

6. Export Control and Sanctions Compliance

You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to U.S. trade sanctions, and that you will not use this Site in violation of U.S. export control or sanctions laws.

7. No Professional Advice

Information on the Site is provided for general informational purposes only and is not intended as legal, accounting, financial, tax, or other professional advice. Downloading, printing, or copying material from the Site is for noncommercial, personal use only.

8. Electronic Transactions and Signatures

By accessing or using the Site, you consent to transact business electronically with Box-n-Go, LLC. You agree that electronic communications, records, contracts, and signatures (including those generated through quote requests, contact forms, online checkout, and other Site functions) satisfy any legal requirement that such communications, records, contracts, or signatures be in writing or signed, to the fullest extent permitted by the federal Electronic Signatures in Global and National Commerce Act (E-SIGN), the California Uniform Electronic Transactions Act (UETA), and other applicable laws.

9. User Content

The Site may include areas where you can submit reviews, comments, contact-form messages, or other content (“User Content”). By submitting User Content, you agree not to submit:

  • Sensitive personal information (health or medical information, Social Security numbers, financial account numbers, or similar data) unless we specifically request it;
  • Content that is unlawful, defamatory, obscene, harassing, threatening, fraudulent, or that invades privacy or publicity rights;
  • Content that infringes any patent, trademark, trade secret, copyright, or other intellectual property right;
  • Content that impersonates any person or entity or misrepresents your identity or affiliation;
  • Spam, unsolicited advertising, promotional materials, or commercial solicitations;
  • Content that encourages or facilitates a criminal offense or violates any applicable law;
  • Viruses, malware, or other harmful code.

Box-n-Go does not control, take responsibility for, or assume liability for User Content. We may remove or disable any User Content at our discretion.

10. Notice at Collection

When you submit a quote request, contact form, exit-intent form, or create an account on this Site, we collect personal information as described in our Privacy Policy. By submitting information through the Site, you acknowledge that you have been provided notice of our data collection practices, including our use of cookies, analytics, advertising technologies, identity resolution technologies, and privacy request processes.

11. Intellectual Property

All content on the Site, including text, graphics, logos, images, data compilations, icons, and code, is owned by Box-n-Go, LLC or its licensors and is protected by United States and international copyright laws. The trademarks, logos, and service marks displayed on the Site (“Marks”) are the property of Box-n-Go, LLC or other parties. You may not use any Marks without prior written permission. You may not reproduce, distribute, modify, transmit, display, license, or create derivative works of any Site content for commercial or public purposes without our prior written approval. Personal, noncommercial use is permitted.

12. Copyright Infringement Notices (DMCA)

If you believe content on the Site infringes your copyright, you may submit a written notice to our designated agent containing all of the following:

  1. An electronic or physical signature of the person authorized to act on behalf of the copyright owner;
  2. A description of the copyrighted work claimed to have been infringed;
  3. A description of where the allegedly infringing material is located on the Site;
  4. Your address, telephone number, and email address;
  5. A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  6. A statement, made under penalty of perjury, that the information is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

Send notices to: Copyright Agent, c/o Box-n-Go, LLC, 6017 Randolph St., Commerce, CA 90040. See 17 U.S.C. § 512(c)(3) for the requirements of a proper notification.

13. Third-Party Links

The Site may contain links to third-party websites. These links are provided for convenience only. Box-n-Go is not responsible for the content, products, services, or privacy practices of any third-party site.

14. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis, without warranties of any kind, express or implied. To the fullest extent permitted by law, Box-n-Go, LLC disclaims all such warranties.

15. Limitation of Liability

To the fullest extent permitted by law, Box-n-Go, LLC shall not be liable for indirect, incidental, special, consequential, or exemplary damages arising from use of the Site, reliance on Site content, interruption or security issues affecting the Site, or from the acts or omissions of any third-party service provider introduced through or in connection with the Site.

16. Indemnification

You agree to indemnify, defend, and hold harmless Box-n-Go, LLC, its affiliates, officers, directors, employees, and agents, from any claim, demand, liability, damage, cost, or expense (including reasonable attorneys’ fees) arising from your use of the Site, your User Content, or your violation of these Terms.

17. Dispute Resolution and Arbitration

Any dispute shall be resolved by binding arbitration in Los Angeles County, California under AAA rules. YOU AND BOX-N-GO WAIVE ANY RIGHT TO A JURY TRIAL. All claims must be brought individually and not as part of a class action.

18. Governing Law

These Terms apply regardless of where you access the Site. All disputes shall be governed by and construed exclusively under the laws of the State of California, without regard to conflict-of-law principles.

19. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be severable from these Terms and shall not affect the validity or enforceability of the remaining provisions.

20. Accessibility

If you experience difficulty using the Site, you may contact us by phone. Services can be arranged without using the Site.

21. Changes to These Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of updated Terms.

22. Contact

Box-n-Go, LLC | 6017 Randolph St., Commerce, CA 90040 | 877-269-6461

  • Email: sales@boxngo.com
  • Privacy: privacy@boxngo.com
  • Mail: Box-n-Go, LLC, 6017 Randolph St., Commerce, CA 90040

23. Telephone Call Monitoring and Recording

Telephone calls between you and Box-n-Go, both inbound and outbound, may be monitored and recorded for quality assurance, customer service, employee training, security, and other lawful business purposes. By calling Box-n-Go or accepting a call from Box-n-Go, you consent to such monitoring and recording. Where required by California or other applicable law, you will also be notified of recording at the start of the call. If you do not consent to call recording, please end the call and contact us in writing instead.

24. Credit Card and Payment Information Security

Box-n-Go uses industry-standard encryption (256-bit SSL/TLS) to protect credit card and payment information submitted through this Site. Payment data is processed through PCI-DSS-compliant payment processors. If you prefer not to submit payment information online, you may complete your transaction by phone at 877-269-6461.

25. Accuracy of Information

Information on this Site is believed to be accurate and current at the time of posting. Box-n-Go reserves the right to modify, update, or remove information from the Site at any time without notice. Continued use of the Site after changes constitutes acceptance of the updated content.

Box-n-Go, LLC | 6017 Randolph St., Commerce, CA 90040 | 877-269-6461 | Effective: April 21, 2026