Military Storage of Household Goods – Schedule Your Move

After you receive orders it is important to develop a plan to prepare for the move. Especially so if your move involves military storage of household goods. When you have your orders, you can log in to the DPS and schedule the move. You need the details about the move for accuracy. The details you need to address are included below.

1. Your phone number
2. Pickup date and time
3. Drop off time and location
4. Special items
5. Professional gear
6. The name of the moving company you prefer

If you have not decided on a new home, you can list the new base and update this information after you have decided where you will live.
The pickup date is the day that the truck will load your items for the move. The packing days are the days before the move occurs.

It is important to make sure your home is ready prior to pack for the move. It may help to list the items you will take based on what they document in your orders.
Prior to the move the moving company will come to complete a survey and review the weights of your items to update the information that you entered in the DPS.

Packing

The packers will come to help you pack your belongings on the day you choose. This is a good time to ask family or friends to come to supervise the packers to make sure they pack your items. You should review the boxes to make sure they have the correct content. If you have items going to storage, then you need to mark these items for the military storage of household goods.

You must be available on the date and time the packers come to pack your items. The packers will contact you before they arrive to pack your home. It may be a good idea to have another person listed as a contact if you have any issues so the company can reach someone if there is an issue.

Military Storage of Household Goods – Moving Day

This is the day that they load your items on the delivery truck and moved to the new location. The driver will go over the inventory of items you have scheduled to move. They will document any existing damage to the items and will have you sign off on the inventory prior to leaving your home. If you have any discrepancies, you need to document this on the inventory and then sign off on the form. You should walk through your home with the driver to make sure they packed all your items designated for the move. It’s necessary to inspect the truck to make your items are on the truck.

If you have items you need to store, you can get military storage of household goods. The military will store these items for six months. They can store items in the following places.

• The location where you entered the military
• Your initial active duty location

Retirees and Involuntary Separatees

Military storage of household goods occurs for eligible retirees and involuntary separatees. They store these items for a maximum of one year. They store items in the following places.

1. The place where you lived when you entered the military
2. Your first active-duty location
3. Any location in the United States

Communicate with Driver

It is important to communicate with the driver during the delivery. The driver may need to contact you during the move with new information as you move to your new location. You will need to arrive at your new home before the driver so they don’t take your property to a storage facility. If you have planned to take your belongings to a location for military storage of household goods, then you have more time to arrive at your new location. If a driver contacts you, then you must return their call within two hours. Failure to contact the driver may cause your items being placed in storage, which may cause you to get your items a few weeks after the move. It is important to keep all receipts during the move so you can file for reimbursement for things such as tolls, gas, and hotel rooms.

Military Storage of Household Goods – Delivery

You will need to inventory your delivered items and confirm that everything arrived. There are multiple unpacking options available to you when the items arrive. The movers can assemble large items for you. They can do a total unpack or you can have them unpack certain items.

Communicate with Driver

It is important to communicate with the driver during the delivery. The driver may need to contact you during the move with new information as you move to your new location. You will need to arrive at your new home before the driver, so they don’t take your property to a storage facility. If you have planned to take your belongings a location for military storage of household goods, then you have more time to arrive at your new location. If a driver contacts you, then you must return their call within two hours. Failure to contact the driver may cause your items being placed in storage, which may cause you to get your items a few weeks after the move. It is important to keep all receipts during the move so you can file for reimbursement for things such as tolls, gas, and hotel rooms.

Military Storage of Household Goods – Post Move Requirements

The movers do not have to come back to assist you with the clean-up process. They are only responsible for helping you with the clean up that occurs when they help you unpack your items. If you need to file a loss/damage form, you must complete this within the 75 days allotted and complete the claim within 90 days for reimbursement. If you file the claim late, then you will only get the value of items within two years of the delivery.

The last phase of the move is to complete a survey about your move. By completing the survey, this helps to determine if a moving company should continue to provide services to military families. They may suspend companies that provide bad delivery service on a permanent or short term basis. If the move was negative, please indicate this on the survey.

Box-n-Go For All Your Storage and Moving Needs

Box-n-Go is portable storage company that is ready to serve all your storage and moving needs. We can offer you many flexible and affordable options. Simply call us at 1-877-269-6461 and we will be happy to answer any questions you may have. Also, we will do our best to come up with a proper solution to your needs.