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How do I schedule a military move

Military Storage of Household Goods - Schedule Your Move

After you receive orders it is important to develop a plan to prepare for the move. Especially so if your move involves military storage of household goods. When you have your orders, you can log in to the DPS and schedule the move. You need the details about the move for accuracy. The details you need to address are included below.

1. Your phone number
2. Pickup date and time
3. Drop off time and location
4. Special items
5. Professional gear
6. The name of the moving company you prefer

If you have not decided on a new home, you can list the new base and update this information after you have decided where you will live.
The pickup date is the day that the truck will load your items for the move. The packing days are the days before the move occurs.

It is important to make sure your home is ready prior to pack for the move. It may help to list the items you will take based on what they document in your orders.
Prior to the move the moving company will come to complete a survey and review the weights of your items to update the information that you entered in the DPS.

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Packing

The packers will come to help you pack your belongings on the day you choose. This is a good time to ask family or friends to come to supervise the packers to make sure they pack your items. You should review the boxes to make sure they have the correct content. If you have items going to storage, then you need to mark these items for the military storage of household goods.

You must be available on the date and time the packers come to pack your items. The packers will contact you before they arrive to pack your home. It may be a good idea to have another person listed as a contact if you have any issues so the company can reach someone if there is an issue.

Box-n-Go Storage & Moving, as Easy as 1-2-3
1We deliver the storage container to youWe Deliver
2We pick up your loaded containerWe Pick Up
3We store or move your containerWe Store/Move

Store on your driveway or inside our secure facility. Load/unload only once. Ground level access.

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Military Storage of Household Goods - Moving Day

This is the day that they load your items on the delivery truck and moved to the new location. The driver will go over the inventory of items you have scheduled to move. They will document any existing damage to the items and will have you sign off on the inventory prior to leaving your home. If you have any discrepancies, you need to document this on the inventory and then sign off on the form. You should walk through your home with the driver to make sure they packed all your items designated for the move. It's necessary to inspect the truck to make your items are on the truck.

See How Our Self Storage Solutions Work for You
  • Call or order online in minutes
  • We deliver storage to you
  • Pack at home, at your convenience
  • Store on your property or at indoor facility
  • Move locally or nationwide
Video transcript

Box-n-Go is a mobile storage company. Unlike traditional storage companies, we deliver storage units to the customer. We leave them with the customer for a few days so they can pack at their convenience, and once they're done, we come back, pick up the units, and store them at our secure, centrally located warehouse. Once in the warehouse, your belongings are accessible to you Monday through Saturday. Access is free, all you need to do is give us a call, and we'll move your units to the access area, where you can drive right up to them and do whatever you need to do.

Customer: I was doing extensive research online. After I read customer reviews, I checked out the rates, which were very competitive, in many cases better than anyone else out there. I placed my order online, and within 48 hours my containers were delivered to me. I was honestly surprised how much stuff fit into the container. Overall, the experience was wonderful. I honestly would recommend it to anybody.

Box-n-Go is a very customer-oriented company. We do everything possible to make sure customer needs are met. We know moving and storage can be a very difficult process, a very difficult part of a customer's life, so we try to accommodate customer needs as best we can, to make the process as easy as possible. So give us a call or visit us online at boxngo.com.

Military Storage of Household Goods
Military Storage of Household Goods

If you have items you need to store, you can get military storage of household goods. The military will store these items for six months. They can store items in the following places.

• The location where you entered the military
• Your initial active duty location

Retirees and Involuntary Separatees

Military storage of household goods occurs for eligible retirees and involuntary separatees. They store these items for a maximum of one year. They store items in the following places.

1. The place where you lived when you entered the military
2. Your first active-duty location
3. Any location in the United States

Most Popular Sizes
Box-n-Go - XL
Box-n-Go XL storage container, 20 by 8 feet

20' Container - all weather.
Perfect for 3-bedroom residence.
5-7 rooms, furniture, appliances.

Outside
20' L x 8' W x 7.5' H
Inside
231" L x 90" W x 83.5" H
Door Opening
68" W x 74" H
Capacity
1000 Cu. Ft. or 10,000 LBS
Clear Req'd
23' L x 8.5' W x 8' H
Box-n-Go - L
Box-n-Go L storage container, 16 by 8 feet

16' Container - all weather.
Perfect for 2-bedroom residence.
3-5 rooms, furniture, appliances.

Outside
16' L x 8' W x 7.5' H
Inside
189" L x 90" W x 83.5" H
Door Opening
68" W x 74" H
Capacity
821 Cu. Ft. or 7,300 LBS
Clear Req'd
19' L x 8.5' W x 8' H
Box-n-Go - Flex
Box-n-Go Flex storage container, 8 by 5 feet

8' Container - all weather.
Flex - works for any need.
Each fits 1-1.5 rooms.

Outside
8' L x 5' W x 7.3' H
Inside
93" L x 57" W x 78" H
Door Opening
47" W x 78" H
Capacity
240 Cu.Ft or 2,000 LBS
Clear Req'd
8.5' L x 8.5' W x 8.5' H

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Communicate with Driver

It is important to communicate with the driver during the delivery. The driver may need to contact you during the move with new information as you move to your new location. You will need to arrive at your new home before the driver so they don't take your property to a storage facility. If you have planned to take your belongings to a location for military storage of household goods, then you have more time to arrive at your new location. If a driver contacts you, then you must return their call within two hours. Failure to contact the driver may cause your items being placed in storage, which may cause you to get your items a few weeks after the move. It is important to keep all receipts during the move so you can file for reimbursement for things such as tolls, gas, and hotel rooms.

Military Storage of Household Goods - Delivery

You will need to inventory your delivered items and confirm that everything arrived. There are multiple unpacking options available to you when the items arrive. The movers can assemble large items for you. They can do a total unpack or you can have them unpack certain items.

What Our Customers Think
Judy S.
Video transcript

With any storage facility, my concerns are, number one, safety and theft of my items, how well are they going to be cared for? Are they going to be damaged, shaken around, especially in a pod? Then also ease of access, it's not like a roll-up-door storage locker where you can just go and get in; it has to be brought out. And I thought, boy, all that moving around, it's going to be a wreck. And cost, and so on. And then, working with the people there, how easy is that going to be?

I was very pleased with the service. When I first packed up, I didn't order enough pods, and here I am in the middle of moving, on a deadline, I have to fly out across the Pacific, so it's not like I can wait around. I needed more pods. They delivered me more pods on the spot, and I packed them up.

Over the years, and I've been here quite a few years, because I moved from the mainland to Hawaii, and now from Hawaii to Panama, I've had these storage lockers for years. I went from four to three, three to two, and now two to one. Every time I've had to come here or contact them, they're Johnny-on-the-spot, so accommodating. When I call in to make my payments, I almost feel like I work here now, because I know everybody so well. They're very understanding and easy to work with.

I've had other storage lockers, this is the best experience I've ever had. That's why I've been here so long. My kids are already saying they're going to use Box-n-Go when they move. You don't think your stuff's going to be in storage that long, but it is. And with all the ins and outs of the pods, nothing has ever been damaged. Not one thing. So I'm very pleased. Very pleased.

If you're going to be out of state, your stuff's secure, it's taken care of, it's not deteriorating. We had a leather saddle in there for years, I said to my husband, it's going to be full of mold, even your shoes get moldy when they're locked up. We took it out, it's perfect. It's temperature controlled, all of it. I couldn't be happier. I would definitely recommend them. I have recommended them.

Kelly N.
Video transcript

This was the first time I was renting storage. My first concerns were: where was the storage place, and was it safe? I'm putting all my valuables and keepsakes, things that are really important to me, so it was really important that they felt safe, that the company was a real company I trusted. Also the cost, how much was it going to be? I didn't want to have to worry, while I'm out traveling, about being hit with all these fees on top of it, or weird things. So those were the main concerns.

What surprised me the most, there are so many things I could say, but I guess just how easy it was. I had no idea. The whole process was very easy. When I moved everything, the box came to me, I put everything in there, it was just so simple and affordable. And then even getting into my storage: because I decided to keep traveling a little bit longer, it was super easy just to drop in, take stuff out or put some in. It was just so easy. And I felt very safe. So it totally blew my expectations of what I thought storage would be, because it's just been very pleasant.

I recommend them all the time to many people, mostly because I feel safe, I feel like my storage is in a safe place, and just because of how easy and affordable this whole process has been.

Janice H.
Video transcript

When I first called Box-n-Go, I spoke to Frank, and he was very thorough with the information I needed, sizes, prices and rates, the contract based on the number of months, any specials. I thought, wow, he's giving me everything; I'm not really having to ask. I liked that a lot, the information was provided up front. I told him I'd take everything, look through it, do some research, and come back to him. But I pretty much knew everything he'd said made sense, and I felt really comfortable with him. He was oriented toward good customer service, just on point. I had nothing in my mind that said I wanted to look any further.

I did some searches and Box-n-Go came up. I'd talked to some other people before, but when I got to Box-n-Go I was just like, "You know what? I've made my decision." I had no hesitation about going with anyone else.

The container came to my home, and it was exactly the size I thought it was, no surprises, no "this is too big, this is too small." I put everything in it, it got picked up, everything was on schedule, exactly as Frank had said. I was definitely pleased.

I really liked working with Frank. He was my point person the whole time I had my storage. I'd call him, he remembered me, and he made every attempt to be on point with everything. When I'd come to the storage facility to check on things, take some out, put some in, he was always there, friendly. And there were the two Stans; customer service was great, the warehouse guys were great. Everyone was friendly, no one was rude, no one was lost or disappeared. They helped me move stuff in, they helped me move stuff out. It was great, even though I was taking my stuff out of storage.

I would recommend them to everyone. So kudos to Frank, the two Stans, the warehouse guys, and Box-n-Go in general.

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Military Storage of Household Goods - Post Move Requirements

The movers do not have to come back to assist you with the clean-up process. They are only responsible for helping you with the clean up that occurs when they help you unpack your items. If you need to file a loss/damage form, you must complete this within the 75 days allotted and complete the claim within 90 days for reimbursement. If you file the claim late, then you will only get the value of items within two years of the delivery.

The last phase of the move is to complete a survey about your move. By completing the survey, this helps to determine if a moving company should continue to provide services to military families. They may suspend companies that provide bad delivery service on a permanent or short term basis. If the move was negative, please indicate this on the survey.

Box-n-Go For All Your Storage and Moving Needs

Box-n-Go is portable storage company that is ready to serve all your storage and moving needs. We can offer you many flexible and affordable options. Simply call us at 1-877-269-6461 and we will be happy to answer any questions you may have. Also, we will do our best to come up with a proper solution to your needs.

Why Box-n-Go?
  • No truck to rent
  • Load only once
  • Pay only for the space you use
  • Secure, climate-friendly facility
  • Ground-level access, on-site or facility
No Truck to Rent...EVER!
  • We deliver & pick up
  • You do not get behind the wheel of the truck
  • No need to pay for gas
  • No insurance
  • No per-mile costs
Load ONCE Storage Solution!
  • Load once, no reloading
  • Load on your timeline
  • Save 50% on loading, time, money or both
  • Reduce handling of your belongings
  • Your back will thank you
Pay Only for the Space You Use!
  • 5 container sizes to choose from
  • Mix and match to your needs
  • No need to guess when using Flex Units
  • Order an extra Flex (8' x 5'), don't pay if you don't use it
Secure, Climate-Friendly Facility!
  • Breathable storage units
  • No condensation, no mold, no mildew
  • No funky smell when you get your belongings back
  • Your own padlock, you keep the keys
  • Highest degree of security, no break-ins since 2006
Ground-Level Access, On-Site or Facility!
  • Store on-site or at our secure facility
  • Ground-level access either way
  • No elevators, ramps or stairs
  • On-site: reach your container anytime, right in your driveway
  • At the facility: drive up, no corridors or hauling
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Have questions about your move or storage needs? Contact Box-n-Go — we're happy to help.

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