Student Storage: Frequently Asked Questions

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Box-n-Go Services

What do college students do with their belongings over the summer?
Most college students need to remove belongings when dorms close or leases end. Common options include taking items home, renting a storage unit, or using student storage services that store items during summer break and return them for fall move-in. Box-n-Go offers both valet pickup (we come to your room) and self-load containers, so students can choose the option that fits their situation and budget.

Do dorms allow students to leave belongings over the summer?
Most dorms require students to fully move out at the end of the academic year. Items usually cannot be left behind, which is why many students look for dorm storage or summer storage options. Universities typically use dorm rooms for summer programs, sports camps, or incoming student orientation. Box-n-Go coordinates pickups around your school’s move-out schedule, so you’re not scrambling during finals week.

Where do students store their stuff between semesters?
Students often use student storage units, self storage facilities, or pickup-and-delivery student storage services to store belongings between semesters or during housing transitions. With Box-n-Go, your items are stored in a secure, climate-friendly facility and delivered back to your new address when you’re ready — no truck rental or heavy lifting required.

How do students without cars move their belongings into storage?
Many students use storage services that include pickup and delivery, allowing items to be collected directly from dorms or apartments without the need to rent a truck or borrow a car. This is especially helpful for out-of-state or international students. Box-n-Go offers two options: A la Carte Valet (our crew picks up from your room) or Self-Load Flex containers (we deliver a container to your location and you load it on your schedule).

Is student storage cheaper than shipping items home?
For many students, storage can be more cost-effective than shipping items home and back again, especially when furniture and multiple boxes are involved. When you factor in shipping costs both ways, storage often comes out ahead. Box-n-Go’s pricing is transparent with no hidden fees, making it easy to compare against shipping quotes.

How much storage space does a college student usually need?
The amount of storage space depends on the size of the dorm room or apartment. Most students store boxes, bedding, small furniture, and personal items. A small storage unit (25-40 sq ft) typically accommodates one student’s belongings; roommates can also share a unit to split costs. Box-n-Go’s A la Carte service charges by the box for smaller loads, while our Self-Load Flex container (8’x5′) works well for students with more belongings or roommates sharing.

Can students store belongings if they are studying abroad?
Yes. Students studying abroad often store belongings for a semester or longer to avoid repeated moves or shipping costs. Many storage services offer flexible terms that accommodate study abroad timelines. Box-n-Go offers month-to-month storage with no long-term contracts, perfect for students with uncertain return dates.

Is it better to store items near campus or take them home?
Storing items near campus can make move-in easier and reduce transportation costs, especially for out-of-state or international students. However, you may want to consider storage services designed for students instead of traditional self storage as a far less difficult and time consuming option. Box-n-Go stores items at our secure Southern California facility and delivers directly to your new dorm or apartment — anywhere in our service area.

What happens if I don’t move out by the deadline?
Most universities charge daily fees for late move-outs or may dispose of items left behind. Some schools will not release final grades or transcripts until the room is cleared. Always confirm your school’s policy and plan accordingly. Box-n-Go recommends booking pickup at least 4 weeks before your move-out date to secure your preferred time slot.

When should I start planning for summer storage?
Start planning at least 7-8 weeks before finals. Storage services fill up quickly during move-out season, and waiting until the last minute may mean higher prices or no availability. Reserve early to lock in your preferred pickup date. Box-n-Go’s bulk pickup days during your school’s move-out period offer the best rates — but they fill up fast.

What is the difference between student storage and self storage?
Traditional self storage requires renting a unit, handling and transporting items yourself. This could be quite challenging and time consuming. Student storage services are designed around academic schedules and may include pickup, delivery, and flexible storage terms aligned with semester dates. Box-n-Go specializes in student storage with services built specifically for the college calendar.

Is student storage better than renting a storage unit?
Student storage can be a better option for students without vehicles or those storing items short-term, since it reduces the need for trucks, multiple trips, and long-term contracts. Box-n-Go eliminates the hassle entirely — we pick up from your room and deliver to your new location, so you never have to visit a storage facility.

Do students need to rent a truck to use storage?
Not always. Many student storage services offer pickup and delivery, eliminating the need for truck rentals. This is especially valuable during finals week when time is limited. Box-n-Go offers two no-truck options: A la Carte Valet (we pick up from your room) or Self-Load Flex (we deliver a container to you, you load it, we pick it up).

Is it safe to store electronics and furniture during the summer?
Yes, when items are packed properly and stored in secure facilities, electronics and furniture can be safely stored during summer break. Look for climate-friendly storage to protect sensitive items from extreme temperatures. Box-n-Go’s facility maintains stable conditions year-round to protect your belongings from heat and humidity.

Can roommates share student storage?
In many cases, roommates can coordinate shared storage solutions, which can help reduce costs and simplify move-out. Just make sure to label each person’s items clearly and list all parties as authorized users. Box-n-Go’s Self-Load containers are large enough for 2-3 students to share, making it easy to split costs.

How long can student storage last?
Student storage can last anywhere from a few weeks to several months or longer, depending on individual needs and academic schedules. Some students store items year-round while studying abroad or completing extended internships. Box-n-Go offers flexible month-to-month terms with no penalties for extending or shortening your storage period.

What happens if move-in dates change?
Flexible student storage services can often adjust delivery timing to accommodate changes in housing or academic schedules. Confirm the change policy with your provider and give as much notice as possible. Box-n-Go makes it easy to update your delivery date through your online account — just log in and reschedule.

What’s the difference between valet storage and self-load storage?
Valet storage (also called full-service or by-the-box storage) means a crew comes to your room, picks up your packed items, and handles all transportation. Self-load storage means a container is delivered to your location and you load it yourself. Valet is more convenient; self-load is often more economical for larger amounts. Box-n-Go offers both options so you can choose what works best for your situation.

Should I use on-campus storage if my school offers it?
On-campus storage can be convenient but is often limited in space and availability. Compare pricing, access policies, and insurance coverage with off-campus options before deciding. Some campus programs have strict size limits or don’t allow furniture. Box-n-Go accepts furniture, mini-fridges, bikes, and more — with no size restrictions on individual items.

How does student storage with pickup and delivery work?
Pickup-and-delivery student storage allows belongings to be collected directly from dorms or apartments, stored securely, and delivered back when the student is ready. You pack your items, schedule a pickup, and the storage company handles the rest. Box-n-Go offers two options: A la Carte Valet (we pick up boxes from your room) or Self-Load Flex (we deliver a container, you load it, we pick it up). Both include secure storage and delivery when you’re ready.

Do I have to be present during pickup or delivery?
Typically, students or an authorized representative should be present. Scheduling flexibility is available to accommodate finals, travel, and move-out timing. If you can’t be there, most services allow you to designate a roommate or friend. Box-n-Go lets you authorize anyone to be present on your behalf — just add their name to your account.

How do I schedule a pickup time?
Most student storage services allow you to schedule pickup online through your account or by phone. During peak move-out periods, bulk pickup days offer discounted rates. On-demand pickup is available for different dates at a slightly higher fee. Box-n-Go’s online scheduling lets you pick your date and time window in minutes.

What packing supplies do I need?
You’ll need sturdy boxes, packing tape, markers for labeling, and protective materials like bubble wrap for fragile items. Many storage services offer box kits specifically designed for students. If you don’t use all the supplies, some companies buy back unused materials. Box-n-Go’s Student Box Kit includes everything you need — and we’ll credit you for any unused supplies you return.

How do I know how many boxes I need?
A typical dorm room requires 5-10 medium boxes plus space for furniture and odd-shaped items. Order slightly more than you think you need — unused boxes can often be returned. Your storage provider may offer guidance based on your room type. Box-n-Go customer service can help you estimate based on your specific situation.

Can I access my belongings while they’re in storage?
Yes. Most student storage services allow access to stored items with advance notice (typically 1-3 business days). Some facilities offer drive-up access; others require scheduling a warehouse visit. Box-n-Go provides access during business hours with advance notice — just contact us to arrange a time.

How will I know when the movers arrive?
Most services send a text message or call when the crew is nearby. Keep your phone on and charged on pickup day, and provide clear building access instructions in advance. Box-n-Go sends text updates so you know exactly when to expect our team.

What if I live off campus — can I still use student storage?
Yes. Most student storage services work with both on-campus and off-campus addresses within their service area. Some may charge additional fees for locations outside a certain radius from campus. Box-n-Go serves off-campus students throughout Southern California — and our Self-Load Flex container is especially popular with apartment dwellers who have parking access and more belongings to store.

How do I schedule a delivery date for fall move-in?
Schedule delivery through your online account or by phone. Provide your new address (dorm, apartment, etc.) and preferred delivery date. Items will be delivered directly to your room or building. Box-n-Go delivers to your new location — even if it’s a different school or address than where we picked up.

Can I pick up my items instead of having them delivered?
Yes. Many storage companies allow self-pickup from their facility if you prefer. Schedule in advance and bring valid ID. You’ll need your own transportation for the items. Box-n-Go offers this option at our Commerce, CA facility for students who prefer to retrieve items themselves.

What if I transfer to a new school?
If you need your items delivered to a new school, you will simply supply your new shipping address. Items can be shipped via FedEx, UPS or USPS (shipping and handling fees apply for this service). Box-n-Go can deliver anywhere in our Southern California service area or ship nationally to your new location.

Do parents need to fly in to help with student storage?
In most cases, parents do not need to travel. Pickup and delivery services allow students to manage storage independently. The storage crew handles all heavy lifting, so students can coordinate move-out on their own. Box-n-Go is designed so students can handle everything themselves — giving parents peace of mind without the plane ticket.

Can parents arrange storage for their student?
Yes. Parents often help coordinate student storage, especially for first-year or out-of-state students. Most companies work with both students and parents to answer questions and schedule services. Box-n-Go welcomes calls from parents — you can set up the account, pay for services, and add your student as an authorized user.

How can I pay for my student’s storage?
Most student storage services accept major credit cards and allow parents to pay directly. You can typically set up the account in your name while listing your student as an authorized user for pickup and delivery. Box-n-Go makes this easy — parents can manage the account online and track the entire process.

Is my student’s belongings insured while in storage?
Most student storage services include basic protection coverage. Premium protection plans are available for higher-value items. Review the coverage limits and consider adding protection for expensive electronics or sentimental items. Box-n-Go includes basic protection with every account, with optional premium coverage available for valuable items.

What if my student’s move-in date isn’t confirmed yet?
Many storage services allow you to schedule delivery even if the exact date isn’t finalized. You can update the delivery address and date through your online account once housing assignments are confirmed. Box-n-Go lets you update delivery details anytime through your account — no phone calls required.

How do I know my student’s items are secure?
Reputable student storage facilities use multiple security measures: gated access, surveillance cameras, individual unit locks, and climate-friendly environments. Items are typically stored in secure vaults inside monitored warehouses. Box-n-Go’s facility features 24/7 surveillance, gated access, and climate-friendly storage to protect your student’s belongings.

What if my student needs something from storage during the summer?
Access is available with advance notice. Students can visit the facility during business hours or request a specific item be pulled and made available. There may be a handling fee for this service. Box-n-Go provides access with 1-3 business days notice — just contact us to schedule.

How much does student storage cost?
Student storage pricing depends on how much is stored, the storage duration, and the services selected. When factoring in truck rentals, fuel, and time, student storage services are often cost-effective compared to traditional self storage. Box-n-Go’s A la Carte Valet starts at $12/box/month for smaller loads, while the Self-Load Flex container runs $69-99/month — a great value for students with more stuff or roommates splitting costs.

Are there student discounts available on storage?
Student storage discounts may be available depending on timing and promotions. Students are encouraged to ask about current student discount storage options when booking. Early reservation often unlocks better rates. Box-n-Go offers bulk pickup pricing during your school’s move-out period — the earlier you book, the better your rate.

Is short-term storage available for students?
Yes. Many students use short-term storage for a few weeks or months during housing transitions, internships, or summer break. Month-to-month options provide flexibility. Box-n-Go has no minimum storage period — store for as little or as long as you need.

Is long-term or year-round student storage available?
Yes. Some students use long-term or year-round storage while studying abroad, completing extended internships, or taking gap semesters. Longer commitments often come with discounted rates. Box-n-Go offers term-based pricing for students who know they’ll need storage for multiple months.

When is the best time to book student storage?
Book as early as possible — ideally 7-8 weeks before move-out. Pickup slots fill quickly during finals week, and early booking often means better availability and pricing. Box-n-Go’s bulk pickup days fill up fast during peak move-out season — reserve your spot early.

Are there hidden fees I should know about?
Reputable storage companies publish their rates clearly. Ask about delivery fees, access fees, protection coverage costs, and any minimum storage periods. Get a complete quote before booking. Box-n-Go pricing is straightforward — what you see is what you pay, with no surprise charges.

Can I change my storage dates after booking?
Most services allow date changes with reasonable notice. Confirm the change policy and any associated fees when you book. Flexibility is usually available for bulk pickup/delivery dates. Box-n-Go lets you reschedule through your online account with no penalty if you give adequate notice.

When do I pay for the service?
You will typically be charged for the packing kit and shipping during the order. You will pay for storage of your boxes/items after they have been picked up. Box-n-Go charges for supplies at checkout, then bills for storage monthly after your items are picked up.

What forms of payment do you accept?
Most student storage services accept all major credit cards. Box-n-Go accepts Visa, Mastercard, American Express, and Discover.

What items can students store?
Students can store most common dorm and apartment items: clothing, bedding, books, electronics, small furniture, bikes, mini-fridges, microwaves, and more. Items should be packed appropriately for safe transport and storage. Box-n-Go accepts virtually all student items — from boxes and furniture to bikes and sports equipment.

What items should NOT be stored?
Do not store: food or perishables (attracts pests), liquids (shampoo, soap, drinks — they leak), hazardous materials, cash, jewelry, important documents, medications, or anything irreplaceable. Keep valuables and essentials with you. Box-n-Go’s team will remind you of prohibited items during the booking process.

Can I store my mini-fridge?
Yes, but it must be properly prepared: remove all food, defrost completely, clean inside and out, and leave the door slightly open to dry for at least 24 hours before pickup. An improperly defrosted fridge will smell terrible. Box-n-Go includes mini-fridge prep instructions with every booking — follow them carefully to protect your other items.

Can I store my bicycle?
Yes. Bicycles, skis, snowboards, golf clubs, and other sports equipment can be stored. Bikes typically count as a separate item. Clean your bike before storage to prevent dirt and grease from transferring to other items. Box-n-Go handles bikes with both services — as individual items with A la Carte, or load them into your Self-Load Flex container.

Can I store furniture?
Yes. Futons, desks, chairs, shelving, bed frames, and other furniture can be stored. Large items may need to be disassembled. Wrap or protect upholstered items to keep them clean. Box-n-Go’s Self-Load Flex container is ideal for furniture — you have room to load couches, bed frames, and desks alongside your boxes.

Are there weight limits for boxes?
Yes. Most services limit boxes to 50 lbs for safe handling. Use smaller boxes for heavy items like books. Overpacked boxes are harder to move and more likely to break. Box-n-Go’s student boxes are designed to stay under the weight limit when packed properly.

Can I use my own boxes?
Yes, but ensure boxes are sturdy and in good condition. Damaged boxes may not protect your items during transport. Many storage services offer specially designed student boxes at reasonable prices. Box-n-Go’s boxes are built for stacking and long-term storage, but we’ll accept your own boxes if they’re in good shape.

How should I pack electronics?
Use original packaging when possible. If not available, wrap electronics in bubble wrap or soft materials and place in sturdy boxes. Back up important data before storing computers or hard drives. Box-n-Go recommends labeling boxes containing electronics so our team handles them with extra care.

Should I store my mattress or mattress topper?
You can store mattress toppers — roll them tightly and place in a plastic bag to keep clean and dry. Standard dorm mattresses belong to the university and should not be removed. If you have your own mattress (off-campus), use a mattress bag. Box-n-Go can store mattress toppers as individual items.

Can I store an item that doesn’t fit in a box?
Yes! Most services can accommodate all your moving and storage needs. Just let them know ahead of time what you have. Upon arrival, the crew will label all items and register them for you. Box-n-Go stores items of all shapes and sizes — from boxes to furniture to sports gear.

Is student storage safe and secure?
Yes. Reputable student storage companies store belongings in secure, monitored facilities with features like gated access, surveillance cameras, individual locks, and climate-friendly environments. Box-n-Go’s warehouse features 24/7 video surveillance, controlled access, and secure individual vaults for your items.

Where will my items be stored?
Items are typically stored in secure vaults or containers inside monitored warehouse facilities within driving distance of campus. The exact location depends on your storage provider. Box-n-Go stores all items at our secure facility in Commerce, California — centrally located to serve schools throughout Southern California.

Can I access my belongings during the summer?
Yes. Most services allow access with advance notice (typically 1-3 business days). Schedule a time during business hours to visit the facility or have items pulled for you. Box-n-Go provides access Monday through Saturday with advance notice — contact us to arrange your visit.

What happens if something is damaged or lost?
Student storage services include basic protection coverage. File a claim promptly if you discover damage. For valuable items, consider adding premium protection coverage when booking. Box-n-Go includes basic protection and offers enhanced coverage options for higher-value belongings.

How do I get my items back at the end of summer?
Schedule delivery through your online account or by phone. Provide your new address (dorm, apartment, etc.) and preferred delivery date. Items will be delivered directly to your room or building. Box-n-Go delivers right to your door — dorm room, apartment, or new address anywhere in our service area.

How do you keep track of items so they don’t get lost or mixed up?
Storage crews label and register each box/item picked up on a customer’s account. Once items arrive at the warehouse, they are tracked using unique barcodes. For added security, multiple labels are attached to each box/item. Box-n-Go’s barcode system ensures every item is tracked from pickup through delivery.

Are items protected against damage or loss?
Yes. Most services include basic protection per stored item. Additional protection coverage can be purchased for higher-value belongings. Review coverage limits and consider adding protection for expensive electronics. Box-n-Go includes $100 of protection per item, with options to increase coverage at checkout.

What storage services does Box-n-Go offer for students?
Box-n-Go offers two main student storage options: A la Carte Valet (storage by the box with in-room pickup) and Self-Load Storage (an 8’x5′ portable container delivered to your location). Both include secure indoor storage and flexible scheduling.

How does Box-n-Go’s A la Carte Valet service work?
You pack your belongings into boxes (we send a box kit). On pickup day, our crew comes to your room, labels each item, and transports everything to our secure facility. At the end of summer, we deliver everything back to your new room. It’s full-service storage without the heavy lifting.

How does Box-n-Go’s Self-Load storage work?
We deliver a portable storage container to your off-campus location. You load it at your own pace (keep it for a few days). When you’re done, we pick up the full container and store it at our secure facility until you’re ready for delivery. Perfect for students with more stuff or roommates who want to share.

Can I share a Box-n-Go storage unit with my roommate?
Yes. Self-Load containers are large enough for 2-3 students to share. List all parties as authorized users so anyone can schedule access or delivery. Label each person’s items clearly. Sharing is a great way to split costs and simplify move-out.

What are Box-n-Go’s pickup schedules?
Bulk pickup days are scheduled during your school’s move-out period at discounted rates. On-demand pickup is available for other dates at an additional fee. Book early — bulk pickup slots fill quickly during finals week.

Does Box-n-Go deliver to my new dorm or apartment?
Yes. We deliver directly to your new on-campus or off-campus address within our service area. Update your delivery address and date through your online account once you know your fall housing assignment.

What does Box-n-Go’s box kit include?
The standard Box Kit includes 5 specialty student boxes (23″x14″x17″), packing tape, and a marker. You can customize the kit with additional boxes or supplies. Unused supplies can be returned for credit.

What is a “bulk” pickup/drop off?
During your school’s move-out/move-in days, Box-n-Go picks up and delivers for many students at once. This allows for deeply discounted service fees. On-demand pickup/delivery is available for other dates at a reasonable additional fee.

Will the A la Carte service pick up and return items directly to my room?
Yes. Our crew will come to your room to pick up your belongings and will deliver them back to your room (dorm or apartment) at the end of summer. You never have to haul boxes down stairs or across campus.

Can I request specific Self-Load drop-off dates?
If you select Self-Load month-to-month services you can select any drop-off date, as long as you reserve ahead of time. If you select a pre-paid discounted package, drop-off dates will be set as listed in the package details.

What if I want to store my items longer than the summer?
No problem. Box-n-Go can store your belongings for as long as you require. Many students store year-round while studying abroad or during housing transitions. There’s no penalty for extending your storage.